Senior Product Manager

🔥 14 hours ago

🏄 California – Remote

infoinfo

💵 $194.6k - $285.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Own the product-led lifecycle for a portfolio of strategic customers • Align customer engagement levels to customer value and opportunity • Represent the Splunk product organization to customers and go-to-market leaders • Connect Splunk’s product and go-to-market organizations • Partner with account teams on product outcomes and account planning • Use telemetry data and AI summarization to drive customer experience and growth workstreams • Translate customer insights, needs, and pain points into product requirements and actions • Collaborate with customers, account teams, product managers, engineering leaders, and executives • Define and report KPIs for product engagement, usage, and customer health • Inform the product organization about growth opportunities, re-platforming opportunities, and retention risks

🎯 Requirements

• Bachelor’s degree plus 12 years of related experience, or Master’s degree plus 5 years of related experience, or PhD plus 1 year of related experience • 7+ years of experience in technical product management or technical customer engagement with high-value enterprise customers • Experience engaging with senior leadership at enterprise customers on technical issues • Experience serving as a player/coach and trusted product lead driving technical consensus across engineering and go-to-market teams • Experience working with large data sets to identify technical blockers • Knowledge of Splunk, AppDynamics, or similar platforms for system health and performance insights • AWS/GCP Cloud Architect, CKA, or equivalent SRE/DevOps certifications preferred

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid employee birthday • Paid year-end holiday shutdown • 4 paid personal wellness days • Non-exempt employees: 16 days of paid vacation per full calendar year • Exempt employees: flexible vacation time off with no defined limit, subject to availability and business limitations • 80 hours of sick time off provided on hire and annually • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies

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