Social Media Communications Manager

Job not on LinkedIn

🔥 26 minutes ago

🏄 California, District of Columbia, +5 more states – Remote

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💵 $196.3k - $248.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Own the executive’s LinkedIn presence, including editorial calendar, publishing cadence, content mix, and platform best practices • Draft posts, suggested comments, and replies in the executive’s authentic voice • Own social reporting from monthly performance reports through campaign-level analysis • Track influencers, peer executives, analysts, and media voices shaping the executive’s space • Monitor relevant conversations and recommend when and how the executive should engage • Maintain a structured social listening practice and identify trends, emerging themes, and customer insights • Monitor engagement on executive posts and relevant platform conversations • Identify high-value engagement opportunities and deliver regular insights to the team • Serve as final quality gate for voice, platform fit, and production quality • Provide editorial direction and feedback on Designer and Operator work • Produce enablement briefs and toolkits for internal teams, advocates, and leaders • Coordinate with Global Communications to align the executive’s social presence with corporate communications • Operate and improve AI-assisted workflows for drafting, listening, and reporting • Spend real time in the feed daily tracking influencers, peers, analysts, and relevant conversations • Support expansion to X and YouTube as part of a developing vodcast strategy

🎯 Requirements

• Expert-level understanding of LinkedIn, including algorithm behavior, content formats, engagement mechanics, and audience growth strategies • Working fluency in X and YouTube and understanding of executive presence across platforms • Significant community management experience • Demonstrated experience writing in an executive’s voice, including comments, replies, and social copy • Solid foundation in social reporting and ability to defend selected metrics • Established social listening practice and ability to convert trends and customer insights into content recommendations • Experience tracking influencers, analysts, and peer executives and building engagement strategies • Strong editorial judgment regarding strategic value, voice, and platform fit • Data literacy and fluency in LinkedIn analytics • Experience building reports for senior stakeholders • Proficiency in and interest in AI tools • Experience building AI-assisted content workflows • Experience supporting C-suite executives or working in executive communications • Familiarity with AI, enterprise technology, or B2B technology is a plus

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 days of paid vacation per full calendar year for non-exempt full-time employees • Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for sales-plan employees • Opportunities to grow and build at Cisco • Cisco worldwide network of experts and collaborators

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