Loan Closer

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Citadel Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1937

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Citadel Credit Union is a not-for-profit, member-owned credit union that provides retail and business banking, lending, wealth management, insurance, and payment services. The institution offers checking and savings accounts, high-yield certificates, mortgages, HELOCs, auto and personal loans, credit cards, business banking and merchant services, online and mobile banking, and financial wellness and fraud-protection resources. Federally insured by the NCUA, Citadel focuses on personalized service to individuals, businesses, and local communities.

📋 Description

• Finalize loan requests originating in inbound contact centers, outbound contact centers, and web channels • Inform customers of application status and appropriate options • Coordinate the closing process from origination through scanning, including branch or e-document closings • Examine and verify loan documents for completeness and accuracy • Fund finalized and audited loan requests • Coordinate and assist with small business loan closings, primarily business vehicles and business credit cards • Finalize loans and add them to Citadel’s core system • Process consumer loan promotions, including notification, origination, documentation, and loan-packet creation • Verify loan officer approvals and stipulations • Recognize sales opportunities across four product lines and recommend appropriate financial options • Create and audit loan packets from Lending 360 uploads and coordinate corrections with loan processors • Analyze credit bureau data to identify loan and auxiliary product sales opportunities • Serve as the point of contact for lending-process and loan-closing questions • Complete customer transactions accurately while maintaining confidentiality • Follow up with declined members and recommend suitable products • Liaise between contact-center loans, retail offices, and Consumer Lending • Handle and resolve member issues using listening, communication, and problem-solving skills • Comply with Consumer Lending policies, processes, procedures, banking rules, and regulations • Perform additional duties including Vehicle Title Administration and Document Control • Maintain relationships with vendors and organizational contacts

🎯 Requirements

• Two years of financial industry customer service experience required • Lending experience preferred • Effective sales skills • Excellent and effective verbal and written communication skills • Advanced knowledge of Citadel’s products and services, especially loan products and services • High school diploma or equivalency required • Valid driver’s license verification is part of loan-document auditing responsibilities

🏖️ Benefits

• Remote work arrangement • Equal employment opportunity and protection for veterans and individuals with disabilities