Mortgage Processor

🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Citadel Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1937

🏦 Banking

💸 Finance

Banking • Finance

Citadel Credit Union is a not-for-profit, member-owned credit union that provides retail and business banking, lending, wealth management, insurance, and payment services. The institution offers checking and savings accounts, high-yield certificates, mortgages, HELOCs, auto and personal loans, credit cards, business banking and merchant services, online and mobile banking, and financial wellness and fraud-protection resources. Federally insured by the NCUA, Citadel focuses on personalized service to individuals, businesses, and local communities.

📋 Description

• Effectively manage a pipeline of 50+ loans. • Manage all workflows from the time that the loan is assigned to the Processor until the loan is cleared to close. • Meet all Quality Service Standards (QSS) established by Management for loans in process. • Direct contact with Members to obtain documentation needed for the processing of all loan products. • Obtain and review all required documentation for submission to Underwriting and update Encompass accordingly. • Order all services required for the loan product in accordance with Fannie Mae Guidelines. • Prepare change of circumstance redisclosures to ensure the meeting of critical compliance timelines. • Review for accuracy and provide to the borrower to obtain signatures. • Meet all important mortgage dates including commitment and closing dates. • Loans to be submitted to closing within established TRID timeframes. • Post fees for appraisal orders. • Cross sell title services, and upsell other product opportunities to Members. • Create a positive interface between the Members and all Citadel internal partners to increase Net Promoter Scores. • Suggest ways to improve the overall operational efficiency of the Processing function. • Assist Teammates to meet Mortgage Department Volume Goals and QSS on a monthly basis. • Answer status calls and provide updates to Members, Retail Offices, Call Center, and third-party interests as requested. • Process Home Equity loans as required by Management. • Other Administrative and Processing tasks as needed or required by Management.

🎯 Requirements

• 5 years of experience in Processing Mortgage loans preferred. • 2 years Mortgage Loan Processing required. • Understanding of Mortgage Lending and the origination process. • Knowledge of Fannie Mae, PMI and Credit Union lending guidelines. • Knowledge of TRID, Redisclosure/Change of Circumstance. • Knowledge of FHA, VA, and USDA lending policies and procedures. • High School Diploma or equivalent; BS in business or related field preferred. • Microsoft Office, Mortgage Loan Software; Encompass experience preferred, FICS and Synergy experience a plus preferred. • Must have excellent Time Management, Problem Solving, and Mathematical skills. • Detail oriented with strong Data Input skills required.

🏖️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities