Branch Support Analyst

🔥 0 minutes ago

🏛️ District of Columbia, Florida, +3 more states – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $64.6k - $90.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Citi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1812

🏦 Banking

💸 Finance

💳 Fintech

💰 Post-IPO Equity on 2018-05

Banking • Finance • Fintech

Citi is a global financial services company that provides a wide range of banking, financial, and investment services to consumers, corporations, governments, and institutions. With a strong presence in over 100 countries, Citi offers services including consumer banking, credit cards, and wealth management, as well as corporate and investment banking services that cater to the diverse needs of its clients.

📋 Description

• Provide real-time transactional support via communication tools for assigned branches • Remotely complete control reviews of key transactions requiring supervisory oversight • Advance the use of computer-assisted assessment tools and techniques to improve quality-control efficiency • Execute core review curriculum according to productivity standards • Complete ad-hoc centralized control activities as required by management • Provide performance feedback to Branch Managers and branch staff • Participate in branch management routines, including branch huddles and Area & Market key focus calls • Evaluate the consistency and effectiveness of branch processes within quality-control scope • Assess risk in business decisions and drive compliance with applicable laws, rules, regulations, and policies • Escalate, manage, and report control issues transparently while safeguarding Citi, its clients, and assets

🎯 Requirements

• Minimum of 2 to 5 years of relevant experience • Extensive knowledge of activities and control environment of a retail branch • Strong organization and time management skills with the ability to produce quality work under time constraints • Excellent analytical ability and strong decision-making skills to assess materiality of information under review • Strong computer acumen, including extensive knowledge of branch specific systems and Microsoft Office products • Excellent written and oral communication skills with demonstrated ability to clearly articulate issues • Strong interpersonal skills • Bachelor’s/University degree or equivalent experience • Candidate should be based in the Central Southeast Region footprint (FL, DC, MD, VA, or IL)

🏖️ Benefits

• Medical, dental & vision coverage • 401(k) • Life, accident, and disability insurance • Wellness programs • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays • Discretionary and formulaic incentive and retention awards may be available for eligible employees