Strategic Technology Partner – Product Enablement

🔥 29 minutes ago

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Cityblock Health

501 - 1000 employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Secondary Market on 2022-06

Consulting • Logistics • Healthcare

Cityblock Health is a healthcare provider focused on filling gaps in the healthcare system for their members. They provide a range of services including primary care, mental health, and social care services. Cityblock collaborates with health insurance partners to build a better healthcare system, ensuring that no one falls through the cracks. Their care model includes urgent care, coordination between providers, and personalized support, with the aim to help members achieve their health goals. Cityblock Health is dedicated to improving the health of marginalized communities by offering comprehensive care that supports autonomy and builds trust-based relationships.

📋 Description

• Provide technical support and maintenance for the EHR, CRM, scheduling platform, and other systems to ensure optimal performance and uptime • Troubleshoot and resolve system issues collaboratively with Product, Clinical, Reporting, Data Platform, and external vendor teams • Support implementation of new tools and platforms with existing systems to enhance workflows and data connectivity • Optimize system configurations to support business objectives and improve operational efficiency • Provide strategic recommendations to vendor relationship managers for system enhancements and future technology investments • Develop and maintain detailed documentation for system processes, integrations, and configurations

🎯 Requirements

• 3 years of work experience • Deep understanding of health tech systems, integrations, and challenges in a fast-paced startup environment • Experience supporting EHR, CRM, scheduling, and other technology systems • Ability to troubleshoot and resolve system issues • Ability to support system integrations and data connectivity • Ability to optimize system configurations • Ability to create and maintain documentation for system processes, integrations, and configurations • Ability to collaborate with Product, Clinical, Reporting, Data Platform, and external vendor teams

🏖️ Benefits

• Health insurance • Life insurance • Retirement benefits • Participation in the company’s equity program • Paid time off, including vacation and sick leave

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