Technical Account Manager, Public Sector

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $160k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Claroty

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Claroty is a cybersecurity company that specializes in securing mission-critical infrastructure through its indusry-centric platform designed for cyber-physical systems (CPS). Their platform offers extensive asset visibility and a wide array of solutions including exposure management, network protection, secure access, and threat detection, tailored for sectors like healthcare, industrial cybersecurity, and critical infrastructure. Claroty serves a global client base from its headquarters in New York City, deploying its solutions across various industries worldwide.

📋 Description

• Collaborate with Customers and Partners to plan, design, deploy, and configure Claroty’s solutions to meet technical and business objectives • Serve as the primary technical point of contact and subject matter expert for Customers and Partners • Own technical requirements and ensure alignment with best practices • Provide ongoing technical guidance, architecture recommendations, and optimization strategies • Provide support, enablement, and oversight to Partners leading Customer deployments • Proactively identify risks, gaps, and improvement opportunities across customer environments • Translate feedback, industry trends, and field insights into recommendations for Product, Engineering, and Customer Success teams • Develop technical artefacts, documentation, playbooks, and best practices • Support escalations and complex technical scenarios with Support and R&D teams • Drive executive-level technical conversations and present strategic roadmaps aligned with cybersecurity and operational objectives

🎯 Requirements

• 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles • Experience working with US Federal Customers, including navigating agency-specific requirements, adhering to federal compliance and security standards, coordinating with cross-agency stakeholders, and delivering solutions within regulated government environments • Understanding of relevant Standards & Frameworks (e.g., NIST, ISO/IEC), with specific understanding of IEC 62443 • Practical knowledge of Governance, Risk, and Compliance (GRC) principles applied to critical infrastructure and cyber-physical systems • Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial • Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles • Solid understanding of core cybersecurity principles and secure network architecture • Network and Cybersecurity Certifications (e.g., CCNA, Security+, GICSP, CISSP) are a plus • Strong communication and presentation skills with the ability to engage both technical and executive stakeholders • Customer-centric mindset with the ability to build trusted, long-term partnerships • Willingness to travel up to 30-40% • U.S. Citizenship Required • Foundational understanding of OT Cybersecurity practices and Operational Technology (OT) / ICS environments and industrial networks is nice to have

🏖️ Benefits

• Broader total rewards package details shared prior to interviews • Variable compensation components such as equity or bonuses • Special accommodations available upon request in all selection phases • Remote work arrangement