Partner Success Manager, Higher Ed

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $95k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Clasp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

📚 Education

👥 HR Tech

🔥 Funding within the last year

💰 $25M Later Stage VC (Series B) on 2025-11

Healthcare • Education • HR Tech

Clasp is a workforce and student-financial support platform that connects clinical students with employers before graduation and ties employer-sponsored student loan repayment to employment commitments. Focused on healthcare roles (nurses, therapists, radiology techs, CRNAs, PAs, dentists, veterinarians, etc. ), Clasp partners with schools, programs, and health systems to build hiring pipelines, increase retention, and reduce student debt burdens. The company supports students, employers, and universities—claiming 10,000+ students and 1,140+ schools & programs supported—and operates a loan repayment benefit platform (Clasp itself is not a bank; loans referenced are issued by FinWise Bank).

📋 Description

• Own a portfolio of university partner relationships from post-signing kickoff through ongoing renewal • Run regular MBRs/QBRs with partner stakeholders • Build AI-powered dashboards and reporting artifacts showing loan portfolio performance, enrollment, retention, and revenue outcomes • Advocate internally for partner-driven product needs • Escalate and drive resolution of program breakages • Advise CFOs, VPs of Enrollment, and financial aid leaders as a subject-matter expert • Develop and apply perspectives on higher-education funding, enrollment, and financial aid pressures • Navigate internal systems to support onboarding and understand loan products • Coordinate cross-functionally to keep programs running smoothly • Travel up to 10% as required

🎯 Requirements

• Demonstrated subject-matter expertise in higher education — enrollment management and/or financial aid operations, including how schools process federal and private loan funding • Proven experience owning an external B2B client or partner relationship end to end, from onboarding through renewal • Comfort independently using AI tools (e.g., Claude, ChatGPT) to build client-facing dashboards, reports, or analyses • Executive-level communication skills, with the ability to run a room with senior stakeholders like a CFO or VP of Enrollment, unsupervised • Consultative mindset and ability to challenge partners constructively • Comfort navigating internal systems, understanding loan products, and coordinating with onboarding/implementation teams • Nice to have: experience at an education fintech, loan servicer, ISA provider, or in higher-ed consulting • Must be authorized to work in the United States for any employer • This role is not eligible for immigration sponsorship, now or in the future • Must be based in the Eastern or Central time zones

🏖️ Benefits

• Equity compensation • Health benefits (medical, dental, & vision) • 401k + match • Flexible PTO policy • Opportunities to grow and perform in a fast-paced environment alongside a stellar team • Company-paid travel up to seven times per year for team and company-wide gatherings