Associate Product Manager

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ClassLink

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

📚 Education

🔒 Cybersecurity

☁️ SaaS

💰 Venture Round on 2007-03

Education • Cybersecurity • SaaS

ClassLink is a company providing educational technology solutions that focus on identity and access management for schools. Their services include identity and access management, learning analytics, and cybersecurity with features such as single sign-on and multi-factor authentication, tailored for K-12 and higher education institutions. ClassLink aims to create a secure and efficient digital learning environment, enhancing education through improved access to technological resources and data-driven insights.

📋 Description

• Support Product Managers in defining product vision, roadmap priorities, and feature requirements by gathering information and documenting product decisions. • Assist with backlog refinement by writing user stories, acceptance criteria, and supporting prioritization activities. • Analyze customer needs, business objectives, and product strategy to support informed product decisions while developing product management expertise. • Support product discovery, requirements gathering, and Agile planning activities under the guidance of Product Managers. • Participate in sprint planning, backlog refinement, product demonstrations, and release activities to ensure successful delivery. • Support feature validation through testing, pilot programs, and user feedback, documenting findings and recommending improvements that enhance product quality. • Gather and organize customer feedback, market research, competitive intelligence, and product usage data. • Utilize AI-powered tools to summarize research findings, identify emerging trends, and support product analysis. • Monitor product metrics and customer feedback to identify opportunities for product improvements. • Partner with Engineering, Design, Quality Engineering, and Product teams to clarify requirements and support successful product delivery. • Communicate product updates, documentation, research findings, and customer insights clearly to cross-functional stakeholders. • Contribute to a collaborative product culture by sharing knowledge, asking thoughtful questions, and supporting continuous improvement across product teams. • Lead and support the Engineering Lead(s) assigned to the product area under the guidance of a Senior Product Manager, establishing clear priorities and fostering collaboration to support successful product delivery. • Provide regular feedback, coaching, and performance support that encourages professional growth, accountability, and continuous improvement within the assigned engineering team. • Build productive working relationships founded on trust, communication, and shared ownership while developing foundational people leadership skills. • Participate in performance management, talent development, and leadership activities with guidance from senior Product Management leaders to strengthen management capabilities. • Foster a collaborative, customer-focused team environment that encourages learning, innovation, and delivery excellence.

🎯 Requirements

• Up to 2 years of experience in product management, business analysis, software development, or a related field, including internships or equivalent experience • Bachelor's degree in Business, Computer Science, Education, Engineering, or related field, or equivalent experience • Foundational understanding of Agile product development, user stories, backlog management, and product lifecycle concepts • Foundational understanding of software development concepts, APIs, integrations, and modern SaaS applications • Familiarity with AI-assisted productivity tools and foundational knowledge of AI/ML product concepts with a willingness to learn AI-enabled product management • Strong analytical and problem-solving skills with the ability to interpret customer feedback and product data under guidance • Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional teams • Ability to work effectively within cross-functional Agile teams while learning product management best practices • Familiarity with Linear, Agile/Scrum methodologies, collaboration tools, and AI productivity tools • Demonstrates curiosity about customer needs, business goals, and product success metrics • Curious learner with strong initiative, attention to detail, adaptability, and a willingness to receive coaching and feedback

🏖️ Benefits

• Generous Paid Time Off : 4+ weeks of vacation and 13+ paid holidays • Parental Leave : 12 weeks fully paid for all parents • Retirement : 401(k) with 0.5:1 company match • Comprehensive Health Coverage : Medical, dental, and vision plans • Insurance : Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance • Volunteer Time Off: Give back through ClassLink Cares paid volunteer days • Lifelong Learning: Tuition reimbursement for continued education • Growth & Development: Coaching and internal programs to support career and personal growth • Supportive Culture: A workplace that values curiosity, compassion, and continuous learning • Connection & Community: Annual company retreats and team events with bright, fun coworkers