Senior Account Manager – Demand Response

🕒 October 16

🔔 Pennsylvania – Remote

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💵 $74k - $111k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Manage demand response/flex load management programs across the country • Partner with customers, contractors, engineering teams, and program staff to achieve contractual goals, increase energy savings acquisition, and ensure successful program execution • Provide technical expertise, resolve complex customer issues, and identify opportunities for program growth and improvement • Bring national perspective and expertise to local program teams to enhance program delivery and drive energy savings and revenue goals across multiple programs • Serve as the primary customer contact by building relationships, delivering proposals, providing technical guidance, and resolving issues • Oversee program participation, documentation, reporting, and forecasting while ensuring compliance with program requirements • Collaborate with engineering and program teams to support technical solutions, analyze requirements, and implement process improvements • Conduct deep-dive analysis on complex data sets, including time series and panel data • Synthesize findings into actionable reports, dashboards, and visualizations for non-technical stakeholders and leadership • Mentor Account Managers and Associate Account Managers while supporting successful program delivery and client satisfaction

🎯 Requirements

• 7+ years’ experience working in the energy efficiency sector • Minimum 3 years of direct client-facing account management experience • Hands-on experience with program implementation and utility operations • Strong analytical, reporting, and data management skills • Advanced proficiency in Microsoft Excel and Power BI or similar reporting tools • Demonstrated experience managing multiple programs and priorities simultaneously • Strong communication, presentation, and problem-solving skills • Ability to work independently and deliver results with minimal supervision • 3+ years’ experience in Utility Demand Side Management (DSM), Demand Response (DR), or Utility program delivery • Experience working with Distributed Energy Resource Management System (DERMS) platforms • Strong project management and organizational skills • If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations • Applicants must be authorized to work in the country where the position is located without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal, and parental leave time • Paid Volunteer Time • Employee Recognition Program with gift card redemption • Employee Assistance Program • Access to on-demand training courses

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