Lead Account Manager – US Federal Civilian

🕒 February 20

🏛️ District of Columbia, Florida, +3 more states – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $175.6k - $263.3k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Cloud Software Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

🎯 Requirements

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers • Demonstrated success driving adoption, expansion, and retention within existing Federal Civilian accounts • Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles • Proven ability to manage complex, multi-stakeholder customer environments and long sales cycles • Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes • Strong communication, negotiation, and account planning skills • Ability to operate effectively in secure, regulated Federal environments • Bachelor’s degree required

🏖️ Benefits

• U.S. based employees are typically offered access to healthcare • life insurance and disability benefits • 401(k) plan and company match