Solutions Specialist

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🔥 0 minutes ago

🏈 Alabama, Arizona, +14 more states – Remote

infoinfo

💵 $128k - $192k / year

⏰ Full Time

🟠 Senior

🔴 Lead

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Logo of Cloud Software Group

Cloud Software Group

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Support net-new customer acquisition across the Americas and International markets with Sales and Solutions Architects • Bring Compliance, FinTech, and RegTech expertise into customer conversations • Conduct discovery with Compliance, Legal, Risk, Surveillance, Information Governance, and Technology stakeholders • Translate customer requirements into Arctera use cases and solution narratives • Deliver tailored product demonstrations focused on customer workflows, regulatory requirements, and business outcomes • Design, configure, and execute trials and Proofs of Concept with defined objectives and success criteria • Serve as subject-matter expert for communications compliance, surveillance, archiving, eDiscovery, investigations, information governance, and related workflows • Partner with Solutions Architects on complex opportunities, providing domain and product expertise • Identify and address product, workflow, compliance, and technical objections • Support competitive opportunities by articulating Arctera capabilities and differentiation • Support RFP/RFI responses involving product capabilities, compliance use cases, workflows, regulatory requirements, and technical functionality • Engage prospects from practitioners to senior stakeholders, including Compliance Officers, Heads of Surveillance, Legal, Risk, CIO/CTO organizations, and technology teams • Support partner-led net-new opportunities through solution expertise, demonstrations, technical enablement, and customer evaluations • Maintain knowledge of financial-services regulations, compliance practices, FinTech/RegTech trends, emerging technologies, and AI applications • Maintain deep knowledge of the Arctera portfolio and develop expertise in new capabilities, integrations, use cases, and product innovations • Capture competitive intelligence and provide structured feedback to Product Management and Engineering • Develop reusable demo scenarios, industry use cases, POC frameworks, technical content, competitive playbooks, and enablement materials • Collaborate across Sales, Solutions Architecture, Product, Engineering, Marketing, Partners, and other teams • Contribute to Net New ARR growth by improving technical engagements, opportunity progression, technical win rates, and pipeline conversion

🎯 Requirements

• 8+ years of experience in enterprise SaaS, FinTech, RegTech, compliance technology, financial services technology, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role • Demonstrated experience in Compliance, FinTech, and/or RegTech • Practical knowledge of regulatory compliance, communications compliance/surveillance, information governance, eDiscovery, archiving, investigations, or data governance • Strong understanding of financial-services compliance use cases, including capture, retention, supervision, surveillance, discovery, and investigation of electronic communications • Experience engaging stakeholders across Compliance, Legal, Risk, Information Governance, IT, Security, and business functions • Proven pre-sales experience supporting net-new customer acquisition, including technical discovery, solution demonstrations, workshops, trials, POCs, technical evaluations, and RFP/RFI responses • Ability to translate regulatory and business challenges into compelling business and technical use cases • Strong understanding of SaaS and cloud technologies, enterprise integrations, APIs, data sources, identity/security concepts, and modern enterprise architectures • Experience demonstrating and positioning technology solutions in competitive sales situations • Strong presentation and storytelling skills for technical audiences and senior stakeholders • Ability to partner effectively with Account Executives, Solutions Architects, and Partners • Experience supporting geographically distributed sales organizations and customers across the Americas and International markets is highly desirable • Strong understanding of emerging technologies, particularly AI applied to compliance, surveillance, investigations, and risk management, is desirable • Ability to manage multiple concurrent opportunities in a fast-paced, growth-oriented pre-sales environment

🏖️ Benefits

• Annual bonus eligibility depending on the applicable plan, role, and individual performance • Sales incentives depending on the applicable plan, role, and individual performance • Access to healthcare benefits for U.S.-based employees • Life insurance for U.S.-based employees • Disability benefits for U.S.-based employees • 401(k) plan and company match for U.S.-based employees • Reasonable accommodation during the application process

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