
1001 - 5000 employees
Founded 1998
☁️ SaaS
🤝 B2B
🏨 Hospitality
💰 Private equity on 2021-10
SaaS • B2B • Hospitality
Clubessential Holdings is a provider of software and embedded payments solutions that help private clubs, golf courses, country clubs, and related leisure and recreation businesses run operations, manage members and guests, and process commerce. Their offerings focus on connecting the operational systems behind reservations, membership, billing, payments, and guest experiences to enable more personalized service, streamlined administration, and growth for fitness & leisure, recreation, and golf & club organizations.
🔥 13 hours ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
✅ Product Manager
🚫👨🎓 No degree required
👻 Ghost score 20%
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1001 - 5000 employees
Founded 1998
☁️ SaaS
🤝 B2B
🏨 Hospitality
💰 Private equity on 2021-10
SaaS • B2B • Hospitality
Clubessential Holdings is a provider of software and embedded payments solutions that help private clubs, golf courses, country clubs, and related leisure and recreation businesses run operations, manage members and guests, and process commerce. Their offerings focus on connecting the operational systems behind reservations, membership, billing, payments, and guest experiences to enable more personalized service, streamlined administration, and growth for fitness & leisure, recreation, and golf & club organizations.
• Own and guide products to meet customer, prospect, and internal stakeholder needs • Monitor technological trends and the competitive landscape to drive innovation • Identify and apply AI and automation opportunities to improve efficiency, personalization, and decision-making • Create and groom the product backlog by writing and refining user stories aligned with sprint goals and product strategy • Act as gatekeeper of the product backlog and primary feedback-loop owner for enhancements, issues, bugs, and tasks • Communicate issues, updates, and resolutions to internal stakeholders • Coordinate product research and develop specifications and user stories for developers • Partner with engineering and data teams to define requirements, success metrics, and guardrails for AI-powered features • Provide feedback on resolution plans and prioritize bugs and enhancements • Mitigate impediments affecting release and goal completion • Participate in testing and release readiness • Assist with configuration and communicate new-feature availability in demo environments • Serve as liaison for business rules and product-behavior questions • Assist with rollout, management, and feedback gathering • Review educational and marketing materials • Deliver product releases and assist with release notes and educational efforts • Develop launch plans with implementation, project management, support, marketing, sales, and customers • Participate in webinars, shows, and product update meetings • Lead, assist, or participate in Scrum ceremonies • Perform other product-related responsibilities as assigned
• BS/MS degree in Business, Engineering, or related field preferred • 3+ years’ work experience as product owner, business analyst or subject matter expert in SaaS software applications preferred • Excellent oral and written communication skills across the organization and with external stakeholders • Strong critical thinking, analytical, and data-driven decision-making skills • Comfortable working in a fast-paced environment with a strong sense of urgency and accountability • Experience with bug/issue/enhancement tracking and project management software • Ability to prioritize, influence decisions and decision makers, and handle objections • Excellent active listening, negotiation, communication, and presentation skills • Ability to manage numerous diverse projects and multitask • Experience with JIRA, Productboard, Pendo, and/or Figma a plus • Experience defining or shipping AI-powered product features, or working closely with data science/ML teams, a plus • Comfortable evaluating AI tools and vendors, weighing capabilities and limitations, and translating them into clear customer value • Hands-on experience writing AI skills, skill chains, or agentic workflows for research, specification writing, and backlog grooming a plus
• Global network of talented colleagues supporting professional success • Tools and opportunities to deliver great work and grow at speed • Participation opportunities in webinars, shows, and monthly/quarterly update meetings • Diverse and inclusive workplace across cultures, generations, disciplines, and lived experiences
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