Outside Claims Representative

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $47k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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CNA Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

💰 $883k Post-IPO Equity on 2016-09

Construction • Healthcare • Manufacturing

CNA Insurance is a global provider of business insurance solutions, offering a wide range of tailored policies and risk management services across various industries. With over a century of experience, CNA specializes in helping businesses manage exposures and minimize losses through customized insurance and risk control solutions. Their offerings include casualty, commercial auto, cyber liability, equipment breakdown, general liability, and many others designed to meet the needs of small to mid-sized companies. CNA Insurance works across diverse sectors including construction, financial institutions, healthcare, manufacturing, and real estate, providing specialized solutions such as management and professional liability, workers' compensation, and property insurance.

📋 Description

• Investigate commercial property claims in the field, generally involving moderate to high complexity and $20,000-$250,000 loss exposure • Inspect loss sites and utilize experts when needed • Review coverages, determine liability and compensability, and interpret and communicate coverage and denials • Prepare estimates, diagrams, inspection reports and upload photos using company systems and guidelines • Set activities and reserves, authorize payments within authority, and ensure issuance of disbursements while managing loss costs and expenses • Coordinate investigations and evaluate claims and suits through contact with insureds, claimants, business partners, witnesses and experts • Seek early resolution opportunities and negotiate complex settlement packages • Partner with attorneys, account representatives, agents, underwriters and insureds to develop strategies for timely and cost-effective resolution • Identify recovery and fraud potential and coordinate with subrogation, salvage, Recovery and SIU units • Accurately record claim circumstances and other business-relevant information • Provide guidance and assistance to other claims staff and functional areas • Keep current on state/territory regulations, issues, industry activity and trends • Report to a Manager or Director

🎯 Requirements

• Bachelor's degree or equivalent experience • Typically a minimum three to five years claims experience • Solid knowledge of claims and insurance industry theory and practices • Demonstrated technical expertise and product specific knowledge • Strong interpersonal, communication and negotiation skills • Ability to work independently, manage time and resources, accomplish multiple tasks and meet deadlines • Strong analytical and problem solving skills • Ability to exercise independent judgment and make critical business decisions • Solid knowledge of Microsoft Office Suite and other business-related software • Ability to adapt to change and value diverse opinions and ideas • Ability to handle claims with a proactive long-term view of business goals and objectives • Must be able to travel to visit loss sites and perform inspections in the field 50-75% of the time • Must be able to travel to other offices and/or locations and be available for Catastrophe deployment, including short-notice travel and periods exceeding two consecutive weeks • Must have and maintain a valid driver's license • Must be able to obtain and maintain proper licensing as required

🏖️ Benefits

• Comprehensive and competitive benefits package • Benefits supporting physical, financial, emotional and social wellbeing goals • Reasonable accommodations for qualified individuals with disabilities in the recruitment process