Claims Adjuster I

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CNO Financial Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1979

💸 Finance

⚕️ Healthcare Insurance

Finance • Healthcare Insurance

CNO Financial Group is a financial services company primarily focused on insurance solutions for individuals and businesses. The company emphasizes helping communities and people by providing essential financial products such as life insurance, annuities, and health insurance through its subsidiaries like Bankers Life and Colonial Penn Life Insurance Company. CNO Financial positions itself as a company that values customer experience, corporate responsibility, and sustainability. It is also committed to creating a supportive and diverse work environment for its employees, offering numerous career growth opportunities and work-life balance. The company operates nationwide, with a significant presence in life and health insurance markets.

📋 Description

• Responsible for providing claim service promoting integrity and customer satisfaction • Responsible for evaluation, adjudication, and processing claims in a timely, cost-effective manner • Review policy provisions and medical facts to make claim decisions • Communicate with beneficiaries and policyholders for additional documentation • Document claim file actions and make recommendations for process improvements

🎯 Requirements

• Bachelor’s degree (preferred) or equivalent to 8 years of work-related experience • 3 years insurance industry or financial services customer service experience with 1 year claim experience preferred • Ability to provide prompt and high-quality customer service • Basic knowledge of claims administrative procedures • Basic knowledge of insurance products • Good critical thinking abilities • Basic ability to prioritize and multi-task • Good knowledge of Microsoft Word, Excel and Outlook • Good ability to effectively communicate, both verbally and through written correspondence • Basic knowledge of medical terminology • Good decision-making and interpersonal skills

🏖️ Benefits

• Medical, Dental, and Vision insurance • Performance-based bonus or sales incentive • 401(k) retirement plan with company match • Short-term & long-term disability insurance • Paid time off and 10 corporate holidays • Paid parental leave • Company-paid life insurance • Mental & Financial Well-Being Resources