Client Delivery Analyst III – Dynamic Credit Bureau Reporting

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Velera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Support successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks • Lead client consultation on business and technical requirements and incorporate requirements into project plans • Provide technical leadership and coordinate all phases of operational implementation • Meet with clients to discuss specifications and determine project options with clients and vendors • Complete gap analyses to define system setup requirements • Consult with clients on approaches to meet business requirements • Communicate between client and vendor technical groups and data-map technical files between systems • Execute project plans with client staff and vendors, ensuring technical tasks are accurate and timely • Identify and report outstanding issues and assist with resolution • Communicate implementation requirements with third-party vendors and internal project support teams • Validate system parameters, conduct testing, and modify program parameters when necessary • Provide technical support during design, development, and implementation • Provide extended-hour post-implementation and after-hours on-call support • Follow change control and change management processes • Develop working relationships with clients, internal business partners, and project team members • Identify process improvements • Train and mentor less-tenured analysts • Help develop product/service requirement templates and procedural steps • Complete tasks associated with department projects • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field and/or equivalent combination of experience and education required • Credit Bureau reporting experience or DCBR product experience highly preferred • Training in Six Sigma Methodology and project management certification preferred • Seven (7) years of related experience in the payment processing industry required • Thorough understanding of payment card products, support services, and processes required • Five (5) years of related experience in business or system analysis required • Three (3) years of client-facing project support experience required • Experience completing card processing conversions requiring data migration from one processing platform to another • This role is currently not eligible for sponsorship

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment • Psychological safety, wellbeing and belonging • Flexible time off and healthy working norms