Associate Director, RCG

🔥 0 minutes ago

🐊 Florida, Kentucky, +1 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 10%

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Serve as the primary trusted advisor for a portfolio of Retail & Consumer Goods clients • Establish strategic executive-level relationships across sales, field operations, marketing, and IT functions • Manage portfolio performance, including booking targets, revenue realization, margin health, and customer satisfaction • Identify account expansion opportunities using tailored Salesforce solutions • Lead executive conversations on retail execution, field sales operations, distributor management, and customer care workflows • Lead engagement planning, budgeting, scope definition, and staffing for complex Salesforce Consumer Goods Cloud and multi-cloud implementations • Oversee project kick-offs, sprint planning, solution architecture alignment, and delivery governance • Align SOW deliverables with delivery team capacity and capability • Manage engagement risk, dependencies, and executive escalations • Refine Consumer Goods Cloud project delivery methodology • Lead proposal development, RFPs, pitch presentations, and pricing strategies • Apply functional knowledge of retail execution, field rep scheduling, territory management, planogram compliance, order capture, and trade spend management to pre-sales • Lead, mentor, and build consultant and technical teams • Contribute to practice-building assets, RCG reusable accelerators, and Salesforce Consumer Goods Cloud thought leadership

🎯 Requirements

• 10+ years of consulting or digital transformation experience, primarily within the Retail & Consumer Goods (RCG) or CPG sectors • Strong domain understanding of CPG go-to-market strategies, retail execution, field sales operations, trade promotion management (TPM/TPO), key account management, and distributor delivery models • 5+ years’ experience delivering Salesforce or CRM projects • Proven relationship and program management skills • Experience growing and developing strong, trusted-advisor relationships with customers • Project management experience including proposals, contract management, pricing, risk management, and project staffing • Ability to lead and manage teams through influence while functioning as an individual contributor • Participation in Sales and Business Development efforts • Hands-on exposure to or leadership of Salesforce Consumer Goods Cloud (CGC) implementations, including Retail Execution, Trade Promotion Management, and Field Rep Analytics • Broad familiarity with Salesforce Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, or Tableau in an RCG setting • Working knowledge of CRM or Marketing Automation applications, specifically Salesforce • Extremely detail-oriented • Ability to handle stress and last-minute, urgent requests • Must have full-time permanent US work authorization • Bachelor’s Degree preferred, or equivalent experience • Travel to client sites, as needed

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, and team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company