Project Manager II – MAE

Job not on LinkedIn

🕒 July 27

🐊 Florida, Kentucky, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 37%

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Logo of Coastal

Coastal

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead project delivery teams through successful delivery of client engagements • Manage one or more client engagements simultaneously • Manage Coastal Cloud resources and interface with client members to meet budget, delivery, and customer satisfaction goals • Manage risks and resolve issues through regular status meetings with project teams and stakeholders • Lead delivery teams, drive professional behaviors, motivate team performance, and ensure appropriate conditions for success • Ensure team members understand their roles and delegated tasks • Empower, mentor, and delegate tasks to team members • Manage client relationships throughout engagements • Assess people, process, and technology risks and adjust project plans • Proactively manage risks, issues, project KPIs, and baseline metrics • Mentor and guide Coastal Cloud project team members and maintain performance metrics • Use Salesforce product-suite knowledge to validate design options and present proposal solutions to client management • Set up and maintain project execution tools, including Project Plan, Forecast accuracy, TaskRay, and Risk & Issue log • Close out projects, including CSAT review • Support change management initiatives and Coastal Cloud best practices • Travel with clients or project teams as needed

🎯 Requirements

• Minimum five years of full life-cycle Salesforce implementation experience as Project Manager, providing strong leadership and delivery oversight • Strong client management and communication skills; ability to interface with high-level internal and external stakeholders with a focus on building trust and collaboration • Minimum of an active Salesforce Administrator or other Salesforce certification required • Ability to maintain oversight and organization of multiple mid to large level projects ranging in duration, size, and budget with multiple workstreams in the Salesforce ecosystem • Exposure to Multiple Salesforce Clouds and integration with additional SaaS platforms • Exceptional writing and presentation skills; ability to lead high-level stakeholders in technical discussions and project oversight • Ability to lead internal team stand-ups, providing guidance and mentorship throughout the project delivery lifecycle • Work with leadership to follow up with client and/or internally to communicate and execute mitigation plan • Must have full-time permanent US work authorization • Bachelor’s Degree preferred, or equivalent experience • PMP Certification • Salesforce Administrator Certification preferred

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!) • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • A flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls and access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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