Commercial District Manager – Field Sales & Service

🕒 2 days ago

⚜️ Louisiana, Mississippi, +1 more states – Remote

⚜️ Louisiana – Remote 🎸 Mississippi – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏙️ Outside Sales

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The COATS Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1947

🚘 Automotive

🏭 Manufacturing

🏢 Enterprise

Automotive • Manufacturing • Enterprise

The COATS Company is a manufacturer of tire changers, wheel balancers, and lifts for light passenger cars and heavy-duty vehicles. Based in Nashville, Tennessee, COATS provides a wide range of automotive service equipment designed to enhance productivity and efficiency in automotive repair shops and dealerships. The company also offers inspections and accessories to support its products, making it a trusted partner for tire dealers and automotive service centers nationwide.

📋 Description

• Provide proactive leadership, motivation, and guidance to build, develop, and expand the district territory in sales and service • Implement corporate commercial strategies to grow equipment revenue, service revenue, and profitability • Review revenue, profitability, and CSR metrics and update technicians weekly • Hire and retain strong people, build diverse talent, and support employee development • Ensure technicians are fully trained and capable • Develop and sustain customer relationships and resolve customer issues at major accounts • Perform field service management activities, inspect service crews, and evaluate technician performance • Conduct face-to-face sales and service calls with end users and deliver Coats product and service presentations • Visit end users and support distributors within the assigned territory • Attend national and regional shows and marketing conferences as required • Monitor customer, market, and competitor activity and evaluate trends and competitive strategies • Collaborate with the internal product team on customer wants and needs • Handle administrative functions for the Service & Sales role • Develop and implement channel strategies through distribution partners and Coats service technicians • Lead sales and service functions and identify concerns and countermeasures • Review district service metrics to identify continuous improvement opportunities • Learn customer operations to create synergies and seamless collaboration • Understand and manage a profit and loss statement

🎯 Requirements

• Demonstrated high proficiency in sales skills and a proven track record of achieving sales growth • 3 to 5 years’ experience managing people in a related field, with positive employee relations and staff development, or equivalent combination of education and relevant experience • 1 to 2 years’ experience managing in a shop or field environment, planning, scheduling, and coordinating activities to satisfy customer needs • Demonstrated knowledge of on-site equipment installation and service preferred • Knowledge of the automotive aftermarket is a plus • Strong account management, relationship-building, time management, and organizational skills • Strong presentation skills, energy, self-starter attitude, work ethic, and ability to inspire others • Adaptability and ability to interact with and influence all organizational levels • Ability to read, comprehend, and interpret oral and written technical instructions and related publications • Strong organizational and communication skills • Strong computer skills and ability to use company software • Strong analytical skills and ability to monitor parts and labor sales against district goals • Excellent driving record and ability to travel within the assigned territory • Bachelor’s degree with 3 to 5 years’ experience managing people, or equivalent combination of education and relevant experience • Must reside in Texas, Mississippi, or Louisiana • Valid driver’s license is requested in the application form