Director, Franchise Operations

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $145k - $169k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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The Coca-Cola Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🍽️ Food & Beverage

Food & Beverage • Beverage • Sustainability

The Coca-Cola Company is a global beverage corporation with a rich history of over 136 years in refreshing the world. Known for its flagship product, Coca-Cola, the company has developed a diverse portfolio of over 200 brands, including sparkling beverages, hydration options, coffee and tea, juices and dairy, and alcohol-ready-to-drink beverages. Committed to sustainability, The Coca-Cola Company actively engages in initiatives like water stewardship, sustainable agriculture, and reducing sugar in its products. Operating in more than 200 countries, the company strives to make a positive social impact through diversity, equity, and inclusion efforts and partnerships. The Coca-Cola Foundation supports various community initiatives worldwide. The company offers numerous career opportunities globally, emphasizing an inclusive and accessible workplace.

📋 Description

• Drive performance across the full Coca-Cola portfolio within all South Region Mainstream bottlers • Support profitable volume, revenue, transactions, and share growth through territory priorities and accountable execution • Expand territory potential through Share of Visual Inventory (SOVI), Cold Drink Equipment (CDE), innovation execution, and outlet-level commercial plan execution • Strengthen operating partnerships across independent Mainstream bottlers • Lead Franchise Operations contributions to bottler business plans, including milestones, commitments, and measurable outcomes • Assess market potential and performance differences and recommend priorities, resource needs, and execution interventions • Participate in weekly and monthly performance routines and integrate business indicators into diagnoses, actions, and follow-through • Identify root causes of performance gaps, agree corrective actions, track recovery, and escalate unresolved risks • Manage assigned discretionary budgets and recommend investment trade-offs and additional resource needs • Lead territory deployment of commercial strategies and initiatives with Commercial and other functional teams • Develop and activate contingency plans to protect annual business plan delivery • Identify execution and capability gaps, build capabilities with South Region functional teams, and share successful practices • Partner in the bi-monthly planning process, integrating customer, channel, marketing, finance, and supply-chain inputs • Maintain a regular in-market cadence across bottlers to validate outlet execution and incorporate frontline market insights

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field • 7 or more years in a CPG organization across sales, key account, franchise management, or operations, including responsibility for business execution within an assigned market or geography • Demonstrated success translating annual strategies into territory operating plans, forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results • Strong commercial and financial judgment, including experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment • Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis • Ability to combine data and frontline insights to identify execution priorities • Proven ability to influence bottler leadership, regional operations teams, and cross-functional partners without direct authority • Demonstrated commitment to spending significant time in market and using frontline learning to improve plans, execution, and business performance • Currently authorized to work in the United States on a full-time basis • Must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States • Annual Business Planning • Business Plan Implementation • Capacity Planning • Channels Strategy • Contract Management • Customer Relationship Management (CRM) • Distribution Operations Management • Financial Performance Management • Negotiation • Strategic Leadership • Teamwork

🏖️ Benefits

• Full range of medical, financial, and/or other benefits, dependent on the position • Annual incentive reference value of 30%

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