Director, Franchise Operations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $145k - $169k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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The Coca-Cola Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🍽️ Food & Beverage

Food & Beverage • Beverage • Sustainability

The Coca-Cola Company is a global beverage corporation with a rich history of over 136 years in refreshing the world. Known for its flagship product, Coca-Cola, the company has developed a diverse portfolio of over 200 brands, including sparkling beverages, hydration options, coffee and tea, juices and dairy, and alcohol-ready-to-drink beverages. Committed to sustainability, The Coca-Cola Company actively engages in initiatives like water stewardship, sustainable agriculture, and reducing sugar in its products. Operating in more than 200 countries, the company strives to make a positive social impact through diversity, equity, and inclusion efforts and partnerships. The Coca-Cola Foundation supports various community initiatives worldwide. The company offers numerous career opportunities globally, emphasizing an inclusive and accessible workplace.

📋 Description

• Drive performance across the full Coca-Cola portfolio within Coca-Cola United Central Region across all categories, brands, and packages • Expand territory potential through Share of Visual Inventory (SOVI), Cold Drink Equipment (CDE), innovation execution, and conversion of commercial plans into outlet-level results • Align Region, Division, Sales Center, and frontline teams on priorities across customers, channels, brands, and packages • Lead the Franchise Operations contribution to the United Central business plan and translate South Region priorities into territory execution plans • Assess market potential and performance; recommend priorities, resources, and execution interventions • Participate in weekly and monthly performance routines covering revenue, volume, share, transactions, and execution indicators • Identify performance-gap root causes, agree corrective actions, track recovery, adjust plans, and escalate unresolved risks • Manage discretionary budgets and recommend investment trade-offs and additional resources • Deploy commercial strategies and initiatives with Commercial and cross-functional teams • Develop contingency plans to protect business-plan delivery across revenue, volume, share, net outlets, SOVI, and pricing execution • Build execution capability through training, scorecards, disciplined routines, and successful market practices • Partner with Franchise Commercial leaders in bi-monthly planning, integrating customer, channel, marketing, finance, and supply-chain inputs • Maintain regular in-market engagement with regional operations, frontline teams, customers, and employees

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field; Master’s degree preferred • 7 or more years in a CPG organization across sales, key account, franchise management, or operations, including responsibility for business execution within an assigned market or geography • Demonstrated success translating annual strategies into territory operating plans, forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results • Strong commercial and financial judgment, including experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment • Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis • Proven ability to influence bottler leadership, regional operations teams, and cross-functional partners without direct authority • Demonstrated commitment to spending significant time in market and using frontline learning to improve plans, execution, and business performance • Must be currently authorized to work full-time in the United States and must not require The Coca-Cola Company's sponsorship to continue working legally in the United States • Skills: Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Negotiation, Strategic Leadership, Teamwork

🏖️ Benefits

• Full range of medical, financial, and/or other benefits, dependent on the position • Annual incentive reference value of 30%

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