Director, Franchise Operations

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $145k - $169k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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The Coca-Cola Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🍽️ Food & Beverage

Food & Beverage • Beverage • Sustainability

The Coca-Cola Company is a global beverage corporation with a rich history of over 136 years in refreshing the world. Known for its flagship product, Coca-Cola, the company has developed a diverse portfolio of over 200 brands, including sparkling beverages, hydration options, coffee and tea, juices and dairy, and alcohol-ready-to-drink beverages. Committed to sustainability, The Coca-Cola Company actively engages in initiatives like water stewardship, sustainable agriculture, and reducing sugar in its products. Operating in more than 200 countries, the company strives to make a positive social impact through diversity, equity, and inclusion efforts and partnerships. The Coca-Cola Foundation supports various community initiatives worldwide. The company offers numerous career opportunities globally, emphasizing an inclusive and accessible workplace.

📋 Description

• Serve as the primary strategic liaison between The Coca-Cola Company and Coca-Cola Southwest Beverages South Zone leadership • Drive performance across the full Coca-Cola portfolio within the CCSWB South Zone • Support profitable volume, revenue, transactions, mix, and share growth through territory priorities and accountable execution • Lead territory deployment of aligned commercial strategies and initiatives • Establish operational readiness, sequencing, ownership, and adoption within the assigned geography • Coach, influence, and support bottler organization execution excellence • Build and maintain executive-level relationships • Provide strategic input and fact-based insights for annual and long-range Joint Business Plans • Develop and activate contingency plans to protect business plan delivery • Expand territory potential through SOVI, CDE, innovation execution, and outlet-level commercial plan execution • Align Zone leadership, operations, sales, and frontline teams on priorities • Assess market potential and performance differences and recommend priorities and resource needs • Participate in weekly and monthly performance routines and drive follow-through • Identify root causes of performance gaps, agree corrective actions, track recovery, and escalate unresolved risks • Manage assigned discretionary budgets and recommend investment trade-offs • Identify execution and capability gaps and build capabilities with functional teams • Integrate customer, channel, marketing, finance, and supply-chain inputs into territory execution agendas • Maintain regular in-market cadence across the South Zone • Foster a Growth Mindset and drive continuous improvement • Model The Coca-Cola Company’s leadership behaviors

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Management, or a related field • Master’s degree preferred • 7 or more years in a CPG organization across sales, key account, franchise management, or operations • Responsibility for business execution within an assigned market or geography • Demonstrated success translating annual strategies into territory operating plans • Experience forecasting performance, managing customer or distributor relationships, and leading corrective actions that improve business results • Strong commercial and financial judgment • Experience with revenue and operating P&Ls, resource prioritization, selling, and negotiation in a complex franchise or entrepreneurial environment • Strong understanding of channel marketing, customer and outlet execution, syndicated research, and competitive analysis • Ability to combine data and frontline insights to identify execution priorities • Required to verify identity and eligibility to work in the United States and complete Form I-9 upon hire • Skills: Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Negotiation, Strategic Leadership, Teamwork

🏖️ Benefits

• Medical, financial, and/or other benefits • Annual incentive reference value of 30% • Learning resources and management programs for continual skills and knowledge development • Access to global marketing leaders and emerging digital platforms and marketing insights • Relocation provided • Travel required at 26% - 50%

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