Program Director – Enterprise Transformation

🕒 July 24

🗽 New York – Remote

infoinfo

💵 $190k - $210k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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Logo of Code and Theory

Code and Theory

1001 - 5000 employees

Founded 2011

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Code and Theory is a technology-first creative agency that operates at the intersection of creativity and technology. The company partners with media and publishing companies to shape political news and delivers digital transformation for ambitious brands like Microsoft, Amazon, NFL, and more. As a trusted partner, the agency is known for its expertise in building end-to-end solutions that address consumer and business needs in today's evolving digital landscape. With a team composed of 50% engineers and 50% creatives, Code and Theory redefines the digital experience across various industries including automotive, sports, hospitality, finance, and education. They are recognized for their innovative approach in business transformation, AI-driven design systems, and strategic digital marketing initiatives.

📋 Description

• Own end-to-end program delivery across co-developed solution initiatives, building agility, rigor, and precision into execution • Operationalize productized solutions: partner with cross-functional leads to translate concepts into repeatable offerings (clear inputs/outputs, delivery approach, packaging), while keeping room for evolution • Manage multiple concurrent timelines and complex dependencies across disciplines, workstreams, and stakeholders - driving crisp plans, decision points, and escalation paths. • Own day-to-day stakeholder alignment and expectation management: even when paired with a client engagement lead, you will directly manage delivery expectations, tradeoffs, and timeline realities with client and partner stakeholders • Establish operating rhythms and governance across workstreams: intake, prioritization, approval paths, milestone plans, dependency management, and release readiness • Drive transparency and accountability through executive-ready reporting (progress, burn vs. budget, forecast, risks, gaps, blockers) and action-oriented remediation plans • Own scoping and financial performance: estimation, resourcing plans, burn management, forecasting, and change management to protect outcomes and margins • Partner with go-to-market stakeholders to ensure delivery is aligned to commercialization needs (readiness, enablement inputs, implementation considerations) and the expectations of a large enterprise sales organization • Collaborate with enterprise marketing technology stakeholders to ensure offerings are practical for real-world adoption within complex martech ecosystems • Lead and develop a matrixed team of PMs/producers, providing coaching, prioritization support, escalation management, and coverage planning • Collaborate with technical/platform stakeholders; familiarity with the Adobe ecosystem (e.g., AEM, Workfront, Adobe Experience Cloud) is a strong plus

🎯 Requirements

• 10+ years of program/project delivery leadership experience in a creative/digital agency, consultancy, or professional services environment • A proven track record delivering complex, cross-functional programs across scope, schedule, budget, risk, and quality • Demonstrated strength managing multiple workstreams with significant dependencies - with the ability to maintain momentum, resolve constraints, and keep stakeholders aligned • Strong client management and communication skills: ability to set expectations, negotiate tradeoffs, and calmly lead through ambiguity while protecting delivery outcomes • Experience operating in ambiguous, build-and-launch environments where offerings are evolving and delivery must be structured without being rigid • Demonstrated comfort working adjacent to (or in partnership with) large enterprise sales organizations, supporting co-sell motions with delivery inputs such as packaging, readiness, implementation considerations, and value realization • Experience with enterprise marketing technology and digital experience platforms (e.g., CMS/DXP, marketing workflow tools, content supply chain, analytics/measurement); familiarity with the Adobe ecosystem is a strong plus • Industry exposure in high-tech and/or martech environments; experience delivering for regulated or high-scale enterprises is a plus • Strong business and financial acumen, including scoping/estimation, forecasting, and managing burn vs. budget • Exceptional interpersonal skills, including executive communication, emotional intelligence, and the ability to influence and align diverse stakeholders • Comfort partnering with technical and product/platform leaders; ability to translate complexity into clear, actionable delivery plans • A leadership style rooted in ownership, humility, and mentorship, promoting a culture of accountability and continuous improvement.

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