Clinical Trial Associate, Rater Services

🕒 October 21

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Cogstate

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

The brain is central to every aspect of our lives, yet it isn’t monitored with the same consistency and proactivity as other vital signs. As a neuroscience technology company, we believe that better brain health insights lead to better brain health outcomes. That's why we're on a mission to democratize cognitive health by radically simplifying the way it is measured.

📋 Description

• Support multiple tasks and functional areas to ensure timely delivery of the Cogstate Rater Training Program • Serve as liaison between Scale Management, Clinician Network, Science, Site Training and Monitoring, and sponsor-designated training contacts • Manage study reporting and relationships with study sites, raters, CRAs, and sponsors • Deliver quality management and oversight for assigned clinical trial programs • Maintain accurate records, update trackers in real time, and manage high-volume emails and site communications • Follow study changes and reprioritize assignments based on study needs • Mentor junior study team members and oversee their work output • Support Rater Services Managers with minimal oversight • Act as primary contact for sites, raters, and CROs from study start-up through close-out • Drive project activities and timely delivery of client deliverables • Provide operational support to site-level staff throughout the study lifecycle • Manage and deliver Phase I–III clinical trials against the project SOW • Track and communicate key project deliverables to the study PM, sponsor, or Rater Training Lead • Assume the Rater Training Lead role for small to medium-sized studies • Coordinate consultant LEAD communications and scheduling

🎯 Requirements

• Bachelor's degree and/or 3+ years of relevant experience • 2+ years of work experience related to clinical trials • Study start-up experience is a plus • CRA/CRO experience is a plus • Project Management or service-related industry experience is preferable • Ability to multitask while being highly organized and methodical, with attention to detail • Strong people skills within the team and with customers and third-party providers • Demonstrated ability to learn quickly, work independently, plan, and be proactive • Strong computer literacy; experience with clinical software is preferable • Ability to thrive in a fast-paced, growing environment • Strong written and oral communication skills • Conflict-resolution ability • Excel/Office proficiency • Impeccable record keeping and compliance with procedures • Ability to handle multiple tasks and competing priorities

🏖️ Benefits

• Performance-based bonus with a target opportunity of 5% of annual base salary • Remote work from anywhere in the United States • 20 days of vacation leave • 10 days of personal leave • 10 paid public holidays • 401(k) matching up to 3% of yearly salary • Competitive base salary plus additional earning opportunities • Health and dental insurance with competitive company contributions • Free vision insurance for all full-time employees • 100% employer-sponsored short-term and long-term disability and life insurance • Healthcare and Dependent Care Flexible Spending Accounts • Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications

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