Senior Sales Operations Specialist

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🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

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Cohere

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Cohere is a leading enterprise AI platform optimized for generative AI, search and discovery, and advanced retrieval. The company offers AI-powered applications designed to augment and elevate the global workforce, helping businesses thrive in the AI era. Cohere provides solutions such as embedding and reranking models, allowing enterprises to efficiently retrieve information and build powerful applications. The company offers flexible deployment options for enterprise-grade AI, on any cloud or on-premises, and provides extensive developer resources and support. Cohere is committed to scaling intelligence to serve humanity, making intelligence abundant, affordable, and accessible.

📋 Description

• Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. • Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. • Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

🎯 Requirements

• Experience: 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software. • Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization. • Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments. • Strategic Thinking: Experience translating business goals into actionable sales plans. • Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.

🏖️ Benefits

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. • Full health and dental benefits, including a separate budget for mental health. • RRSP matching, 401K, Pension Scheme. • 100% Parental Leave top-up for up to 6 months, for either parent. • Annual enrichment benefits: • Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. • Education & learning stipend for conferences, courses, and coaching. • 6 weeks of paid vacation (30 working days!) • Budget for traveling to other offices if you are remote, plus an annual company offsite.