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Junior Poker Operations Specialist

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of CoinPoker

CoinPoker

11 - 50 employees

🎮 Gaming

₿ Crypto

🎲 Gambling

Gaming • Crypto • Gambling

CoinPoker is a revolutionary online poker platform that leverages blockchain technology to provide a decentralized and anonymous poker experience. It stands out by using USDT stablecoin as its main in-game currency and incorporating cryptocurrency technologies and community-centric features. CoinPoker offers a range of poker games, including Texas Hold’em and Pot Limit Omaha, and features various promotions such as rakeback and generous welcome bonuses. The platform is known for hosting one of the largest online poker pots in history and integrates crypto-friendly transactions for a global user base. Operating under a Curaçao eGaming License, CoinPoker ensures a secure and fair gaming environment, which is further supported by partnerships and advanced technological implementations like decentralized RNG software for fairness and transparency.

📋 Description

• Support the setup and deployment of tournaments, satellites, cash games and series • Support promotional activity including missions, Splash, leaderboards, tickets and CRM campaigns • Maintain back-office and in-client configurations accurately and on time • Complete QA, release validation and post-deployment checks • Learn and support tournament configurations including structures, payouts, guarantees, templates and satellites • Support operational requests and investigate or escalate issues when required • Build working knowledge across PRM tools and processes, providing cover across multiple operational areas • Support new poker features, formats and promotional mechanics as they are introduced • Keep operational documentation clear and current when processes change • Use AI and other tools to improve the speed, accuracy and quality of operational work • Respond flexibly to changing priorities and provide support where the team needs it most

🎯 Requirements

• Strong understanding of online poker, including cash games and tournaments • Genuine interest in poker and how an online poker room operates • Excellent attention to detail and a high standard of accuracy • Strong organisation and ability to manage multiple tasks and deadlines • Clear written communication • Comfortable using spreadsheets and learning new software and internal systems • Comfortable using AI and technology to learn, solve problems and work efficiently • Able to take feedback, learn quickly and apply what you have learned • Reliable, adaptable and comfortable taking increasing ownership as your experience grows • Previous experience in online poker, gaming, technology or another live operational environment (nice to have) • Experience using operational or back-office systems (nice to have) • Familiarity with poker concepts such as rake, liquidity, satellites, tournament structures and player segmentation (nice to have) • Experience supporting CRM, promotions, leaderboards or reward systems (nice to have) • Experience with QA or testing digital products (nice to have) • Strong Excel or Google Sheets skills (nice to have) • Experience using AI tools as part of a regular workflow (nice to have) • Understanding of cryptocurrency or crypto-based gaming platforms (nice to have)

🏖️ Benefits

• Competitive salary and performance-based bonuses • Opportunity to work with cutting-edge technology in the blockchain and online gaming industry • Flexible working hours • Ability to work fully remotely • Collaborative and inclusive team culture • Professional development opportunities • Career growth within a rapidly evolving company

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