Strategic Technical Program Manager

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

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CoLab Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Productivity

🏢 Enterprise

Software • Productivity • Enterprise

CoLab Software is a company focused on improving the design collaboration process for engineering teams. They provide tools that facilitate efficient CAD reviews and automate issue tracking, helping teams design better products faster. CoLab integrates with major PLM and CAD systems and supports a variety of use cases including supplier collaboration, cost reduction, new product development, and design for manufacturability. Their platform, featuring tools such as ReviewAI, enables users to generate feedback, collaborate in real-time, and capture performance data to drive continuous improvement. CoLab aims to streamline design processes, reduce decision-making errors, and enhance product quality.

📋 Description

• Own end-to-end internal coordination of customer product deliverables across Product, Engineering, and Success, surfacing blockers and risk early • Collaborate with Product Managers to ensure deliverables are fully scoped, resourced, and sequenced within the roadmap • Partner with CSMs to align internal delivery timelines with customer expectations, identifying risks and dependencies to proactively problem solve • Lead and operationalize the user acceptance testing (UAT) process, coordinating customer participation, success criteria, and timelines • Collect, synthesize, and communicate post-delivery feedback to drive improvement and inform future roadmap decisions • Define and track success metrics that align delivery milestones with customer value realization (ex: activation, first value, adoption) • Build and manage tools and processes to track program scope, delivery status, risk, and decision history • Create and own customer-facing communications including executive reviews around program updates, status, and scope changes to ensure messaging, tone, and cadence meet enterprise expectations

🎯 Requirements

• 5+ years of experience in program management or customer-facing project/program roles in SaaS • Proven ability to lead complex, multi-stakeholder programs across technical and customer teams • Strong understanding of agile software development processes (e.g., sprint planning, backlog grooming, delivery rhythms) • Excellent written and verbal communication skills; able to write crisp updates and facilitate tough conversations • Highly organized, proactive, and outcomes-driven—you know how to bring structure to chaos.

🏖️ Benefits

• This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP or 401K matching • Attractive compensation package that includes stock options.