Quality Assurance Manager

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Colibri Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Colibri Group is a leader in the field of professional education, dedicated to helping individuals advance and adapt in their careers. The company provides first-class learning experiences tailored to various professions, including real estate, healthcare, financial services, teaching, valuation, and accounting. Colibri Group prides itself on a holistic approach to professional learning, offering engaging educational programs, mentorship opportunities, and resources that align with the interests and goals of its students. Through its programs, Colibri Group empowers millions of professionals to achieve their career objectives and thrive in various industries.

📋 Description

• Lead quality assurance and audit activities across Bula’s regulatory database, production workflows, client reports, jurisdiction spot checks, and other quality reviews • Identify errors, trends, compliance risks, and process risks • Analyze audit findings and recurring quality issues • Document trends in Jira and recommend corrective actions • Help implement process improvements to strengthen consistency, accuracy, and operational performance • Own and continuously improve quality-related SOPs and documentation • Serve as subject matter expert for Bula’s FAQ and Collaborative Practice Agreement (CPA) processes • Conduct quality control, annual reviews, publishing activities, and regulatory research for new or updated client content • Manage, coach, and develop Legislative Information Specialist direct reports • Conduct regular check-ins, workflow oversight, accuracy reviews, and timely feedback • Partner with Bula leadership and cross-functional teams on client onboarding, database maintenance, quality issues, process improvements, and strategic initiatives

🎯 Requirements

• 4+ years of experience in quality assurance, quality auditing, process improvement, operations, regulatory information, database/content quality, or a closely related environment • Direct experience performing quality audits, identifying process gaps or error trends, conducting root cause analysis, and translating findings into practical process improvements • Experience working with detailed regulatory, legal, healthcare, compliance, or other highly accuracy-sensitive information • Experience leading or managing people • Strong analytical judgment and attention to detail • Ability to research complex questions, manage multiple priorities, and maintain clear documentation • Strong written and verbal communication skills • Ability to give constructive feedback, collaborate across teams, and contribute effectively in leadership discussions • Bachelor’s degree in Business Administration, Healthcare Administration, Public Health, Information Management, Quality Management, or a related field • Experience with Jira or a similar workflow/issue-tracking platform, Microsoft Office Suite, regulatory databases, quality auditing, root cause analysis, continuous improvement practices, SOPs, project plans, and quality documentation; experience with every listed tool or methodology is not required • Hands-on quality assurance or audit experience, demonstrated process-improvement capability, and ability to lead people in an accuracy-sensitive operational environment

🏖️ Benefits

• Meaningful ownership of the quality function and direct influence on Bula’s regulatory information accuracy and reliability • Direct impact on client trust through timely, consistent, and dependable information • Opportunity to turn quality findings into operational improvements • Leadership and team development opportunities • Collaboration with Bula leadership on broader process and strategy discussions • Mission-driven, inclusive work environment • Equal Opportunity Employer commitment