Test Center Outreach Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $48k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now
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Logo of The College Board

The College Board

1001 - 5000 employees

Founded 1900

📚 Education

🤝 Non-profit

Education • Non-profit

The College Board is a mission-driven, not-for-profit organization dedicated to promoting excellence and equity in education. It connects students to college success and opportunity by supporting them in building essential skills for higher education and removing barriers to access. The College Board operates with a focus on respect, diversity, inclusion, and collaboration, with a diverse and dedicated team of professionals. Based in several locations across the United States, they strive to modernize operations and increase their digital footprint, supporting students and families nationwide.

📋 Description

• Recruit new SAT test centers and help existing centers expand available seats • Conduct phone and email outreach to K–12 schools and higher education institutions in areas with limited testing capacity • Respond to prospective test center interest and lead introductory calls • Explain test center benefits and requirements • Guide prospects through the application process and hand off completed applications • Follow up with prospects using approved scripts and templates • Contact existing test centers in high-demand areas to request additional seats • Conduct U.S.-based and international capacity outreach campaigns • Track seat commitments and confirm updates with relevant teams • Log outreach activity, prospect status, and seat commitments in Salesforce • Prepare regular reports on outreach activity and results • Coordinate prospect lists with outreach staff to avoid duplicate contacts • Share prospect feedback and suggest improvements to outreach materials

🎯 Requirements

• 3–5 years of experience engaging and following up with external partners in outreach, recruitment, sales development, or customer relationship work • Comfort with high-volume phone and email outreach, including first-time conversations • Clear, approachable communication skills • Ability to explain requirements and answer questions accurately • Strong organization and follow-through • Ability to manage many prospects at different stages simultaneously • Experience using Salesforce or another CRM tool; Salesforce experience preferred • Attention to detail in record keeping and reporting • Experience working with schools, colleges, or other education organizations is a plus • A bachelor's degree or an equivalent combination of education and relevant experience • Ability to travel 1–3 times a year to College Board offices or on behalf of College Board business • Passion for expanding educational and career opportunities and mission-driven work • Curiosity and enthusiasm for emerging technologies, willingness to adopt AI-driven solutions, and comfort learning new digital tools independently • Clear and concise written and verbal communication skills • Learner's mindset and commitment to growth • Drive for impact and excellence, including data-informed decision-making • Collaborative and empathetic approach • Authorization to work in the United States

🏖️ Benefits

• Fully remote option for candidates near College Board offices, or hybrid work on Tuesdays and Wednesdays in the office • Occasional travel for in-person business purposes • Overtime pay for hours worked above 40 hours per week • Comprehensive compensation and benefits package • Fair and competitive compensation • Location-adjusted salaries • Supportive team and meaningful career • Professional growth through learning, feedback, and emerging technology adoption

Apply Now

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