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Care Advocate I

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

đź’µ $62k - $75k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Color's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Color

Color

201 - 500 employees

Founded 2014

🏥 Healthcare

🤖 Artificial Intelligence

Healthcare • Artificial Intelligence

Color is a healthcare company that operates a Virtual Cancer Clinic delivering oncologist-led clinical care across the entire cancer journey—from prevention, screening, and diagnosis through active treatment and survivorship. Color combines virtual clinical services, at-home screening and testing, and AI tools to expand oncology expertise, speed decision-making, and improve access and outcomes at scale. It partners with employers, health plans, unions, consultants, and public-sector organizations to provide clinically managed cancer care, Expert Medical Opinion, and care coordination focused on earlier detection, faster follow-up, and cost reduction; the company is ASCO-certified and emphasizes measurable clinical and cost outcomes.

đź“‹ Description

• Serve as a primary point of contact and trusted advocate for patients navigating cancer screening, abnormal results, elevated cancer risk, active treatment, and survivorship • Build meaningful patient relationships through empathetic communication, personalized guidance, and proactive engagement • Help patients overcome barriers to care, make informed decisions, and stay on track with recommended care • Identify high-quality providers and facilities, manage referrals, schedule appointments, and facilitate follow-ups • Track patient progress, resolve barriers or delays, and ensure timely follow-through on care needs • Collaborate with clinical teams and external providers to coordinate care, communicate updates, and escalate concerns • Verify insurance eligibility, benefits, and coverage, and explain options and potential costs • Coordinate prior authorizations, referrals, and financial assistance • Manage a portfolio of patients and care coordination tasks • Maintain accurate patient records, documentation, and task tracking while ensuring privacy and confidentiality • Use technology and digital tools to streamline workflows and improve the patient experience • Adapt to changing processes, tools, and business priorities and identify opportunities for continuous improvement

🎯 Requirements

• Experience in a patient-facing healthcare role, including referrals, provider networks, insurance benefits, and medical terminology • Exceptional communication and interpersonal skills • Excellent organizational skills and attention to detail • Strong problem-solving skills and resourcefulness • Tech-savviness and adaptability • Proactive, results-oriented mindset • Experience supporting patients with complex medical needs, including cancer care, chronic conditions, or longitudinal care management (nice to have) • Experience with motivational interviewing, health coaching, or behavior change techniques (nice to have) • Experience working in health tech, digital health, or a startup environment (nice to have) • Bilingual in English and Spanish (nice to have) • Must be proficient in Spanish and capable of conducting conversations fluently in Spanish (required application qualification)

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability benefits • 401k match • Monthly phone and wifi stipend • Annual ergonomic stipend • Generous vacation policy • Paid holidays • Company-wide recharge days • Equal paid parental leave for birthing and non-birthing parents • Free cancer screening and prevention resources for employees and their adult dependents • Competitive salary • Potential eligibility for equity and benefits

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