Senior Manager, Wholesale Fulfillment – Wholesale DC

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

Where this job comes from

Posted on Comfrt's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Comfrt

Comfrt

51 - 200 employees

🛍️ eCommerce

👥 B2C

eCommerce • B2C

Comfrt is presented as a consumer-facing online storefront (Shopify-based) — the available content is primarily website front-end code and cookie/consent UI for a shopping site. The text shows cookie consent, header, menu, cart drawer, and other storefront UI elements, indicating Comfrt operates an e-commerce website targeting consumers. The provided information does not specify product categories, funding, headcount, or specific services sold.

📋 Description

• Lead the strategic and day-to-day operations of Comfrt's Wholesale Distribution Center • Hold the 3PL accountable for inbound, outbound, UPH, accuracy, and cost standards • Lead daily huddles, weekly business reviews, monthly business reviews, and quarterly business reviews with the 3PL • Partner on labor planning, volume forecasting, capacity modeling, and peak readiness • Own SOPs, process documentation, continuous improvement initiatives, and the automation roadmap • Manage strategic 3PL relationships, business reviews, forecast discussions, and contract performance reviews • Coordinate vendor shipments, wholesale order fulfillment, shipment scheduling, routing, freight execution, and SLA compliance • Partner with Supply Planning and Wholesale Sales on demand forecasting, allocation strategy, and inventory positioning • Manage multi-node inventory transfers, recalls, and returns processing • Oversee master SKU management, product lifecycle flows, seasonal inventory balancing, and end-of-life clearance • Own inventory accuracy, cycle counts, physical inventories, variance investigation, and root-cause resolution • Establish shrink, damage, adjustment targets, audit trails, cost recovery, and partner accountability • Partner with Technology on WMS/OMS inventory integrity, system transactions, data quality, and accuracy reporting • Serve as HQ operational lead for wholesale partners and resolve order, shipment, fulfillment, and SLA issues • Collaborate with Vendor Management, Finance, Tech, Wholesale Sales, Supply Planning, Customer Success, and reporting teams • Analyze throughput, accuracy, fulfillment timeliness, freight costs, and partner SLA compliance • Build dashboards and KPI frameworks and develop action plans for efficiency, cost reduction, and partner satisfaction • Lead and develop DC supervisors/coordinators and build succession planning and leadership pipelines • Conduct monthly Wholesale DC business reviews and quarterly strategic reviews with the VP, Supply Chain Operations

🎯 Requirements

• Minimum 7-10+ years of progressive experience in wholesale distribution, DC operations, supply chain management, or B2B fulfillment • Proven track record leading large-scale wholesale DC operations and managing 3PL partners against UPH, accuracy, cost, and SLA targets • Strong working knowledge of WMS/OMS systems, order management, inbound/outbound processes, inventory controls, and reporting • Experience coordinating multi-node inventory flows across complex wholesale and B2B networks • Experience with wholesale freight execution, LTL/FTL management, carrier negotiations, and wholesale delivery SLAs • Advanced proficiency with Excel/Sheets • Strong comfort with BI tools such as Looker, Tableau, and Power BI • Experience in high-growth wholesale, DTC with wholesale channel, or B2B fulfillment • Strong leadership, delegation, and team development skills • Excellent written and verbal communication with executive presence • Strategic operator mindset and ability to work across DC operations, 3PL calls, wholesale partners, and executive strategy sessions • Strong accuracy, controls, root cause analysis, and systemic problem-solving skills • Ability to create clear, scalable, repeatable playbooks and processes • Data-driven decision-making skills and comfort with ambiguity and rapid iteration • Ability to remain adaptable and calm under pressure • Proactive communication and risk-management skills • Strong partner collaboration and accountability skills • Customer-obsessed mindset • Shopify Plus or B2B platform experience is a plus

🏖️ Benefits

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Fully remote environment • Supportive, creative environment where ideas and growth are valued

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