Health & Compliance Supervisor

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Comfrt

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

✈️ Travel

Food & Beverage • Healthcare • Travel

Comfrt is a direct-to-consumer apparel brand and Shopify-based e-commerce retailer focused on comfort-first clothing. The company sells hoodies (including slightly weighted hoodies marketed for anxiety relief), loungewear, blankets, travel gear, kids and pet items, and accessories, and operates an ambassador program and mobile app. Its messaging emphasizes cozy, functional, lifestyle apparel and DTC online sales.

📋 Description

• Investigate and resolve all TikTok Shop UK operational issues • Coordinate with TikTok, logistics providers, and internal teams • Monitor violation alerts, flagged orders, compliance warnings, and SPS components • Identify operational breakdowns and implement root-cause and preventative solutions • Manage order-related escalations and ensure accurate case routing • Report weekly SPS insights to the CX Director of Operations • Prepare evidence packets for disputes and appeals • Document, track, and resolve escalations within SLA • Communicate with Tech/Ops, Product, Logistics, and CX Social teams • Surface defect patterns, inventory issues, and fulfillment errors • Support CX and TikTok Shop teams with operational questions • Translate operational issues into updated SOPs • Participate in standups and provide operational guidance • Assist with QA, training, and performance alignment • Provide customer insights to marketing, product, and creative teams

🎯 Requirements

• Proven experience handling complex ecommerce order issues • Strong knowledge of logistics, fulfillment, supply chain, and marketplace operations • High proficiency in TikTok Seller Center • Excellent analytical and investigative problem-solving skills • Ability to interpret platform violations and compliance rules • Strong communication and documentation abilities • Experience supporting or mentoring CX team members • High accuracy and detail orientation • Calm under pressure; strong judgment in sensitive situations

🏖️ Benefits

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Fully remote work environment • Supportive, creative environment where ideas and growth are valued

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