Manager, Retail Fulfillment – Retail DC

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Comfrt

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

👗 Fashion

eCommerce • Fashion

Comfrt is a direct-to-consumer apparel brand and Shopify-based e-commerce retailer focused on comfort-first clothing. The company sells hoodies (including slightly weighted hoodies marketed for anxiety relief), loungewear, blankets, travel gear, kids and pet items, and accessories, and operates an ambassador program and mobile app. Its messaging emphasizes cozy, functional, lifestyle apparel and DTC online sales.

📋 Description

• Own day to day operations of the Retail DC, holding the 3PL accountable to inbound, outbound, UPH, and quality standards. • Lead the operational cadence with the 3PL (daily huddles, WBR, MBR, QBR) and drive action against performance gaps. • Coordinate inbound inventory shipments from vendors and the ecomm DC into the Retail DC, ensuring on-time receipt and clean put-away. • Own outbound store shipment scheduling, routing, and freight execution to meet store replenishment and launch timelines. • Own inventory accuracy at the Retail DC, including cycle counts, full physical inventories, and variance investigation. • Serve as the HQ point of contact for stores on Retail DC shipments, timing, accuracy, and issue resolution. • Analyze Retail DC throughput, accuracy, on-time store delivery, and freight cost to identify trends and opportunities. • Lead, coach, and develop direct reports, fostering accountability and continuous improvement.

🎯 Requirements

• Minimum 5 to 7+ years of progressive experience in retail distribution, DC operations, 3PL management, or retail supply chain. • Proven track record leading 3PL partners against UPH, accuracy, and on-time performance at scale. • Strong working knowledge of WMS/OMS systems, inbound/outbound processes, cycle counts, and inventory controls. • Experience coordinating inventory shipments across multi-node networks (vendors → DC → stores, and transfers between nodes). • Experience with freight / LTL execution to stores, carrier management, and store-delivery SLAs. • Advanced proficiency with Excel/Sheets; comfort with BI tools (Looker, Tableau, Power BI) and retail inventory reporting. • Experience in a high growth retail or DTC plus retail environment; Shopify / Shopify POS experience a plus. • Strong leadership, coaching, and communication skills with a track record of leading through partners. • Excellent written and verbal communication with the ability to influence both DC and HQ stakeholders.

🏖️ Benefits

• generous paid time off • company-covered health insurance • 5% 401k match • discounts on all Comfrt products