Customer Success Manager, Advertising – Retail Search

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $122.4k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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CommerceIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

💰 $115M Series D on 2022-03

Consulting • Logistics • Marketing

CommerceIQ is a cutting-edge platform focused on optimizing ecommerce management for consumer brands. Leveraging advanced AI and machine learning, the company provides a unified solution for digital shelf analytics, ecommerce sales management, retail media management, and supply chain optimization. CommerceIQ helps businesses maximize sales, optimize performance, and protect brand equity across global retail channels by addressing challenges such as revenue leakage, third-party seller dilution, and out-of-stock issues. By offering actionable insights and automation, CommerceIQ empowers brands to achieve market leadership in the ecommerce space.

📋 Description

• Manage end-to-end execution of retail media search advertising campaigns on Amazon, Walmart, and other marketplaces • Understand customer needs and plan, organize, and manage all phases of joint success plans • Use CommerceIQ's product to help customers meet their needs • Drive client KPIs and continuously showcase the value of CommerceIQ's platform throughout the engagement • Analyze campaign performance data to identify trends, insights, and actionable recommendations • Serve as an expert on the CommerceIQ platform • Partner with Product, Engineering, and other internal teams to leverage platform capabilities effectively • Collaborate with internal teams to shape new features

🎯 Requirements

• Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field • 5+ total years of professional work experience • 3+ years experience in running media and advertising engagement with customers, in a consulting/agency role • Experience managing Ecommerce marketing budgets specifically on Amazon, Walmart, Kroger, and Instacart at well-respected agencies for large enterprise brands • Experience managing Amazon search marketing budgets in the multi-million dollar range • Proficiency in bid and budget management, content optimization, and promotion planning • Advanced Excel skills • Project management experience and ability to anticipate and mitigate risks • Proven experience working with VP, SVP, and C-level executives of enterprise-level companies • Excellent oral and written presentation and communication skills

🏖️ Benefits

• Discretionary annual bonus with a target of 15%, subject to company and individual performance • Long-term incentives in the form of company stock options • Comprehensive medical, vision, and dental coverage • 401(k)-retirement plan • Short & long-term disability insurance • Life insurance • Paid parental leave • Monthly reimbursements for gym, phone, and internet • 13 paid company holidays in the 2026 calendar year • Unlimited PTO

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