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Global Director – Accounts Receivable

🕒 September 9

🇺🇸 United States – Remote

💵 $125k - $150k / year

⏰ Full Time

🔴 Lead

💰 Accounts Receivable

Where this job comes from

Posted on CAI's careers page, not through a job board

First seen by Remote Rocketship September 9

Logo of CAI

CAI

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

CAI is a global company that provides comprehensive engineering and consulting services. Specializing in commissioning and qualification, building commissioning, asset management, quality and compliance, digital transformation, and automation, CAI focuses on helping clients in highly regulated industries such as biotechnology, pharmaceuticals, and healthcare. Their services are designed to enhance operational readiness, increase efficiency, and ensure regulatory compliance, thereby accelerating clients' paths to success. With a vast global presence, CAI serves a variety of sectors, offering expertise in projects ranging from biotech facilities to data centers.

📋 Description

• Lead the global Order-to-Cash finance process • Own customer setup, billing readiness, invoice issuance, collections routines, cash application, dispute tracking, credit review support, and AR month-end close procedures • Establish global billing, collections, credit, cash application, dispute escalation, and bad debt reserve procedures • Partner with operations, project management, sales, legal, tax, treasury, and local finance teams to resolve invoicing issues, contractual billing requirements, disputes, credit concerns, and collection barriers • Develop AR reporting and metrics, including ADD, aging, collection effectiveness, unapplied cash, dispute aging, invoice rejection rates, billing cycle time, and high-risk customer exposure • Lead standardization and automation of billing and cash application processes, including ERP workflows, customer portals, invoice templates, project billing controls, and integrated reporting • Support acquisition integration by mapping order-to-cash processes, aligning billing requirements, migrating customer master data, standardizing collection routines, and stabilizing AR reporting • Maintain controls over customer master data, billing authorization, revenue cut-off, credit approvals, allowance judgments, write-offs, cash application, and documentation retention • Partner with FP&A on receipts, overdue balances, collection risks, liquidity, and cash flow forecasting • Drive continuous improvement through billing discipline, collections management, effective dispute resolution, and increased visibility and accountability for receivables

🎯 Requirements

• 8+ years of AR, order-to-cash, billing, collections, project accounting, shared services, or accounting operations leadership experience • Strong experience with Sage Intacct, including system implementations, configuration, optimisation, and continuous improvement initiatives • Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred • Experience in a professional services, consulting, engineering, project-based, multi-country, or acquisition-driven environment is preferred • Demonstrated experience standardizing and improving processes, implementing controls, and driving automation across a complex organization is highly desirable

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