
51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
🕒 May 19
Where this job comes from
Posted on Community Phone's careers page, not through a job board
First seen by Remote Rocketship May 19

51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
• Own expansion revenue from the consumer subscriber base, measured in ARR • Build the full upsell motion from scratch, including trigger identification, experiment design, in-product nudges, lifecycle sequences, pricing pages, and onboarding flows • Create and prioritize a roadmap of PLG experiments using shared engineering resources • Build reporting and learning loops so each experiment improves on the last • Diagnose why customers are not upgrading by analyzing data, listening to recorded calls, and speaking directly with upgraded and non-upgraded customers • Map and measure every sub-funnel in the expansion motion • Build dashboards, maintain active hypotheses, and continuously ship experiments • Develop a model and forecast showing how expansion ARR reaches the year-one target • Accelerate experimentation, prioritization, and engineering bets • Report to the CEO and work day-to-day with the growth team, lifecycle lead, and engineers
• 4+ years of product experience, with at least 3 years in a growth or monetization role • Experience running PLG or lifecycle-driven upsell experiments in a consumer subscription business • Consumer subscription experience, not just B2B SaaS • Ability to identify and design effective experiments and build a basic experimentation framework • Ability to independently pull data cuts and read experiment results • Comfort working without a dedicated engineering team • Ability to find leverage in copy, sequencing, onboarding design, and pricing structure • Experience owning a revenue metric • Ability to communicate clearly and understand fine distinctions quickly in structures or philosophies • Comfort with ambiguity and a strong bias toward action
• High visibility to the CEO • Dedicated engineering resources • Opportunity to own a clear revenue target and expansion ARR • Direct line to product leadership and the CEO • Mission-driven work improving seniors’ and families’ peace of mind
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