
11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
ComTec Solutions is a Business Technology Services company that specializes in the integration of Hardware, Software, and Process Optimization to address everyday business challenges. The company offers expertise in Managed IT services, ERP solutions including the implementation of the Epicor Enterprise Resource Planning system, Disaster Recovery, and Cloud Backup, supporting organizations in enhancing quoting, profitability, and productivity.
🔥 2 minutes ago
Where this job comes from
Posted on ComTec Solutions's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

11 - 50 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
ComTec Solutions is a Business Technology Services company that specializes in the integration of Hardware, Software, and Process Optimization to address everyday business challenges. The company offers expertise in Managed IT services, ERP solutions including the implementation of the Epicor Enterprise Resource Planning system, Disaster Recovery, and Cloud Backup, supporting organizations in enhancing quoting, profitability, and productivity.
• Provide consulting support to distributor clients using Prophet 21 ERP • Serve as a trusted advisor on system configuration and implementation using Epicor’s methodology • Identify business needs, contribute to solution design, and support overall business strategy • Deliver software implementations from kickoff to Go-Live on time, on budget, and within agreed scope • Interpret requirements and identify gaps between current purchased modules and desired future functionality • Manage project issues and coordinate activities and schedules with clients and internal team members • Generate quote specifications and proposals • Adhere to project timelines and Service Level Agreement goals • Provide help desk support and troubleshoot application questions • Provide on-site training and consulting when necessary • Scope problems and recommend solutions including user training, system changes, business process improvements, and existing application functionality • Maintain accurate daily timesheet and expense report entries • Perform other duties as required
• Working knowledge of P21 with a minimum of 3 years’ experience • Experience with WWMS or similar warehouse management systems is preferred • Strong background in process review and design • Excellent administrative and organizational skills • Outstanding virtual and in-person verbal and written communication skills • Strong written and verbal communication skills • Pleasant and professional demeanor in all client and internal communications • Ability to multitask • Intellectually resourceful with sound judgment and effective decision-making abilities • Independent worker able to work effectively on daily tasks without direct supervision • Strong organization skills and ability to operate efficiently throughout daily tasks • Ability to see issues through to resolution and identify when escalations are necessary • Empathy and professionalism with users at all times • Ability to work well with clients at all levels • Client-satisfaction mindset • Energy, enthusiasm and results-oriented approach • Strong troubleshooting and analytical skill • Willingness to mentor peers • Epicor Prophet 21 “super-user” or administrator experience, ideally 3–4 years • Distribution environment experience or P21 consulting experience • Bachelor’s degree in computer science, business, finance, or related field is preferred • Experience with Crystal Reports, API, and/or third-party integration • Ability to use computer and office equipment • Ability to remain calm in stressful situations
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