Documentation Specialist

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Concept Plus, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Concept Plus, LLC is a certified small, 8(a) disadvantaged business that specializes in providing information technology solutions and services to the federal government. The company focuses on cloud computing, data analytics, artificial intelligence, and the development and modernization of mission-critical enterprise systems. With services such as Oracle solutions, cloud solutions, digital services, and data analytics, Concept Plus maximizes client results by utilizing leading-edge technology solutions to enhance interoperability and promote evidence-based decision-making. The company's offerings are built on decades of experience in technology and government consulting and extend to commercial clients as well.

📋 Description

• Develop, maintain, and manage program documentation repositories • Create and update technical, operational, and program management documentation • Ensure documentation is current, accurate, and configuration controlled • Maintain standard templates, document libraries, and document version histories • Support knowledge transfer and transition activities • Use Jira and Confluence to manage documentation, track changes, and provide system-status visibility • Document operational workflows, SOPs, process maps, and workflow diagrams • Maintain runbooks and operational support procedures • Capture lessons learned and best practices • Document CI/CD pipeline processes and procedures • Support release documentation and deployment records • Maintain system architecture diagrams and technical references • Coordinate documentation updates resulting from platform enhancements and modernization • Assist with contract deliverables (CDRLs), status reporting, and governance documentation • Maintain meeting records, decision logs, action-item logs, and change records • Support risk, issue, assumption, and dependency tracking • Support audit readiness and maintain records for cybersecurity, quality assurance, and program reviews • Assist with documenting system accreditation and compliance activities

🎯 Requirements

• US Citizen • Must be able to obtain a Tier-3 Secret Clearance • 5–7 years of experience in configuration management and technical documentation • Experience with configuration management principles and tools, including Git and version control systems • Experience maintaining technical documentation and system artifacts • Knowledge of federal standards and processes • Experience with Jira, Confluence, or similar tracking and documentation tools • Preferred: Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field, or equivalent experience • Preferred: Experience supporting Configuration Control Boards (CCB) and change management workflows • Preferred: Knowledge of deliverables and documentation standards • Preferred: Understanding of infrastructure as code (IaC) versioning and configuration practices

🏖️ Benefits

• Competitive pay • Comprehensive health insurance • Dental insurance • Vision insurance • Paid life insurance • Paid time off • 11 paid holidays • Performance bonuses • Tuition reimbursement • Unlimited training • Collaborative, flexible, and innovative environment