Benefits Coordinator

Job not on LinkedIn

🔥 12 hours ago

🏈 Alabama, Arizona, +33 more states – Remote

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💵 $40k - $46.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Conduent

Conduent

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Investigate and determine the correct benefits for members with multiple health insurance plans • Review insurance eligibility, policy coverage, and documentation to verify proper payer order • Contact insurance carriers, Medicare (CMS), employer groups, healthcare providers, and members by phone, email, fax, and mail • Research complex healthcare eligibility issues and apply Medicare CMS and NAIC guidelines to determine primary and secondary coverage • Document findings accurately in company systems and maintain complete, detailed records • Review Explanation of Benefits (EOBs) and other insurance documentation to support payment determinations • Process incoming Coordination of Benefits correspondence and update eligibility records • Handle inbound and outbound calls related to Coordination of Benefits inquiries • Meet established productivity, quality, and turnaround-time goals • Maintain HIPAA compliance and follow federal, state, and client requirements • Collaborate with teammates while working independently in a remote environment • Identify opportunities to improve processes, documentation, and communication

🎯 Requirements

• Must have a high school diploma or GED • Must successfully pass a pre-employment criminal background check and drug screening • Minimum of 2 years of healthcare experience involving Coordination of Benefits (COB) in a provider, payer, or healthcare vendor environment OR 4+ years of experience in Insurance Verification, Medical Billing, Healthcare Claims Processing, Claims Auditing, Medical Reimbursement, or Healthcare Data Analysis • Working knowledge of Coordination of Benefits (COB) guidelines • Knowledge of Medicare (CMS) regulations and NAIC Coordination of Benefits guidelines • Understanding of medical terminology and healthcare eligibility processes • Strong investigative, research, and critical thinking skills • Excellent verbal and written communication skills • Ability to explain complex insurance information clearly and professionally • Strong customer service skills with insurance carriers, providers, employer groups, and members • Proficiency with Microsoft Office (Word, Excel, and Outlook) • Ability to work independently while collaborating effectively with a remote team • Must pass an internet speed test: download ≥25 Mbps, upload ≥5 Mbps, ping ≤175 ms • Must be able to connect with an ethernet cable to a modem/router • Must live in an eligible listed state • Must comply with applicable work-location and wage-regulation restrictions

🏖️ Benefits

• Fully remote position • Flexible Monday-Friday schedule • No weekends required • Competitive starting pay • Collaborative team environment • Eligible for benefits day 1 • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need

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