Business Analyst I

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🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $25 - $32 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Partner with cross-functional teams, including Operations, IT, QA, and Training, to support business initiatives and system enhancements • Participate in User Acceptance Testing (UAT) to validate that system changes align with business requirements • Create and maintain documentation, including business requirements documents (BRDs), workflows, and process maps • Monitor and report on project progress, including tracking risks, issues, and dependencies • Coordinate with internal teams to support timely resolution of escalations • Assist in analyzing current business processes and identifying opportunities for improvement and optimization • Develop a working knowledge of organizational operations, workflows, and applicable policies and regulations related to the NJ FamilyCare Managed Care Program • Manage multiple priorities effectively in a fast-paced environment while meeting deadlines • Perform other duties as assigned

🎯 Requirements

• Strong written and verbal communication skills • Demonstrated analytical thinking and problem-solving abilities • Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Teams) • Ability to learn and perform technical tasks in a systems-driven environment • Ability to work Monday through Friday, 8:00 AM – 4:30 PM ET or 8:30 AM – 5:00 PM ET • Ability to work overtime • **Preferred** • Up to 2 years of experience as a Business Analyst, Systems Analyst, or in a related role • Familiarity with ticketing systems, workflow tools, or issue-tracking platforms • Experience in healthcare, government programs, or eligibility/services environments

🏖️ Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. • Retirement Savings: We will support you as you save for your future. • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.