Senior Network Infrastructure Technician – Cruise Ship Operations

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🌵 Arizona – Remote

🌵 Arizona – Remote

⏳ Contract/Temporary

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Provide Level 3 support for complex network, server, virtualization, and infrastructure issues • Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy • Support Hyper-V and VMware virtualization platforms • Troubleshoot network performance, connectivity, server, and infrastructure issues • Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement • Execute maintenance activities and infrastructure upgrades with minimal operational impact • Maintain technical documentation, procedures, and system configurations • Coordinate with remote engineering teams and client stakeholders • Serve as the lead onsite technical representative for Connection

🎯 Requirements

• 7+ years of experience supporting enterprise network and infrastructure environments • Proven experience providing Level 3 network and systems support • Strong hands-on expertise with: Cisco networking technologies (routing, switching, wireless, firewalls) • Microsoft Windows Server • Hyper-V virtualization • VMware vSphere environments • Active Directory and enterprise infrastructure services • Advanced troubleshooting and problem-solving skills in network and data center environments • Ability to work independently with limited onsite supervision • Experience supporting production environments with high availability requirements

🏖️ Benefits

• Health insurance • 401k plans • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off including vacation and sick time, Wellness and Volunteer Time Off days