Clinical Workflow Solution Designer

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🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $180k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

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Consensus Cloud Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt - Consensus Cloud Solutions on 2025-07

Healthcare • SaaS • Artificial Intelligence

Consensus Cloud Solutions is a public company (NASDAQ: CCSI) that started as a digital cloud faxing organization over 20 years ago and spun off from J2 Global (Ziff Davis) in October 2021. It is described as the global leader of digital cloud fax technology and provides solutions that transform unstructured digital documents into secure, advanced healthcare standard HL7/FHIR structured data. The company leverages Natural Language Processing and AI to create analytics-ready data for clinicians, enabling secure handling of healthcare documents and integration with healthcare data standards. It focuses on the healthcare industry, emphasizing secure cloud fax and document-to-data transformation.

📋 Description

• Design and pre-build segment-specific workflow templates in Harmony Workflow for imaging, oncology, and post-acute referral management • Translate referral, intake, scheduling, authorization, and care-coordination steps into structured, automated workflow logic • Maintain a reusable, configurable workflow template library • Identify workflow gaps, edge cases, and exception paths and design platform handling • Partner with the product team throughout agile sprints, including backlog grooming, sprint planning, story writing, and acceptance criteria • Translate clinical workflow requirements into user stories and acceptance criteria • Participate in sprint reviews and demos, providing clinical validation and feedback • Help prioritize the product roadmap using workflow gaps and field opportunities • Conduct workflow discovery sessions with clinical and operational stakeholders • Configure, test, and iterate customer-specific workflow builds through go-live • Gather early-adopter feedback to refine templates and platform capabilities • Serve as a real-world practice workflow subject matter expert • Support Sales, Marketing, and Professional Services with clinical context, workflow demonstrations, and segment expertise • Stay current on clinical and operational trends in imaging, oncology, and post-acute care • Report to the VP of Healthcare Solutions and collaborate with Product Management, Engineering, Implementation, and Customer Success • Travel up to 10% to customer sites

🎯 Requirements

• BA degree required • 3+ years experience working in a high volume specialty practice environment, such as medical imaging, ambulatory oncology, or cardiology • Direct experience with referral management, care coordination, prior authorization, or care transitions in a hospital, health system, or post-acute setting • Ability to translate complex clinical workflows into structured, logical process design, such as workflow diagrams, process maps, or configuration logic • Comfort working in an agile product environment, including sprint ceremonies, user stories, and iterative build-and-feedback cycles • Excellent communication skills with clinicians, operational leaders, and technical product/engineering teams • Willingness to travel to customer sites for discovery and co-design sessions • Some level of clinical expertise is preferred: NP, PA, or LPN • Reliable, high speed internet • Must be able to sit for long periods and handle long periods of screen time • Not eligible for sponsorship

🏖️ Benefits

• Annual performance bonus • Employee Stock Purchase Plan (ESPP) • Enhanced time off packages • Benefits • Fully remote work within the U.S.

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