Senior Operations Engineer

🔥 39 minutes ago

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Consensus Cloud Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt - Consensus Cloud Solutions on 2025-07

Healthcare • SaaS • Artificial Intelligence

Consensus Cloud Solutions is a public company (NASDAQ: CCSI) that started as a digital cloud faxing organization over 20 years ago and spun off from J2 Global (Ziff Davis) in October 2021. It is described as the global leader of digital cloud fax technology and provides solutions that transform unstructured digital documents into secure, advanced healthcare standard HL7/FHIR structured data. The company leverages Natural Language Processing and AI to create analytics-ready data for clinicians, enabling secure handling of healthcare documents and integration with healthcare data standards. It focuses on the healthcare industry, emphasizing secure cloud fax and document-to-data transformation.

📋 Description

• Reporting to the Director, Infrastructure Operations, the Ops Engineer III role is part of a team supporting both cloud-based and on-premises compute infrastructure running both UNIX/Linux and Windows operating systems. • This specific role is highly critical to business continuity and will initially focus heavily on stabilizing, documenting, and supporting critical legacy systems that underpin platform stability and revenue generation. • In addition to responding to alerts and participating in the change management process, and other tasks as assigned by management, the role is responsible for using, extending, and enhancing legacy deployment systems and modern IaC pipelines to support existing and new deployments. • This engineer will independently identify areas for improvement and refactor older systems into established deployment frameworks. • Knowledge of cloud-based resources, tooling, and best practices for resiliency, high availability, automatic scaling, large scale observability, and IaC tooling is required, and the role will support existing and new deployments of applications and infrastructure throughout the enterprise. • This includes refactoring and developing new modules within the established tooling and deployment frameworks, as well as independently identifying areas for improvement, efficiency, and cost management across the technology stacks used by the enterprise. • Strong documentation skills are strictly required to capture institutional knowledge, create runbooks, and mentor team members across the technology stacks.

🎯 Requirements

• 6+ years hands-on UNIX/Linux system administration experience in a distributed enterprise environment. • 4+ years experience designing and implementing infrastructure as code within AWS ecosphere using Terraform. • Proven experience independently troubleshooting and supporting complex, legacy on-premise production environments and custom application stacks • Expert level proficiency in at least one scripting (Bash, Perl, etc) and one programming language. (Python, Go, Ruby, etc). • Mastery in DevOps discipline and processes supporting Continuous Delivery Tools such as CodePipeline, Jenkins, Git, Vagrant, Consul, JFrog, etc. • Experience with migrating and educating teams to newer SDLC concepts is a plus. • Mastery of system virtualization in a highly available, clustered environment, and strong familiarity with the container ecosystem. • Mastery in config automation tool sets such as AWS Config and/or SSM, Puppet, Ansible, Chef, etc - Includes solid knowledge of concepts and practices surrounding such solutions. • Proficient with Jira, Confluence, and git toolset • Hands-on experience with Agile/Scrum & Waterfall process environments • Consistently exhibits a personal accountability to outcomes to all team members, peers, and stakeholders. • Strong organizational skills, including the ability to respond quickly in a fast-paced environment • Able to prioritize and manage multiple projects simultaneously in order to meet deadlines • A security clearance or the ability to obtain a security clearance is required.

🏖️ Benefits

• The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits.