Scrum Master

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $71k - $88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Facilitate Scrum events, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions • Coach team members, Product Owners, and stakeholders on Agile values, Scrum principles, and team effectiveness • Collaborate with Product Owners to maintain prioritized, well-defined, and actionable product backlogs • Identify, track, and drive resolution of impediments affecting productivity or delivery objectives • Guide teams in establishing achievable sprint goals based on capacity, priorities, dependencies, and historical performance metrics • Promote team accountability, ownership, collaboration, and self-organization • Facilitate communication among development teams, business stakeholders, and dependent teams • Escalate unresolved risks, dependencies, and organizational challenges to appropriate leaders • Protect teams from unnecessary interruptions while maintaining visibility into progress and delivery commitments • Analyze Agile delivery metrics such as velocity, cycle time, lead time, throughput, predictability, and work-in-progress trends • Lead retrospectives producing actionable outcomes and measurable process improvements • Support continuous improvement of team delivery and engineering practices without directing technical design decisions • Coordinate cross-team planning and execution involving shared dependencies or multiple delivery teams • Maintain delivery transparency using Agile management tools such as Azure DevOps, Jira, or comparable platforms • Drive discussions focused on improving quality, reducing rework, and establishing sustainable delivery practices • Contribute to organizational Agile maturity through coaching, knowledge sharing, and promotion of consistent practices • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Information Technology, Business, or a related field, or equivalent professional experience • Three or more years of experience in Agile software development, technology delivery, or related environments • Two or more years of experience serving as a Scrum Master, Agile Delivery Lead, or in a similar Agile facilitation role • Working knowledge of Scrum frameworks, Agile methodologies, and continuous improvement practices • Experience facilitating Agile ceremonies and supporting software delivery teams • Strong facilitation, communication, conflict resolution, organization, and stakeholder management skills • Demonstrated ability to identify delivery obstacles and coordinate effective solutions across teams • Ability to build productive working relationships with technical teams, Product Owners, business stakeholders, and technology leaders • Experience using Agile work management tools such as Azure DevOps, Jira, or similar platforms • Ability to work flexible and/or extended hours, if needed, to meet job requirements • Ability to pass required background screening • Reliable internet for remote/hybrid work • Legally authorized to work in the United States • Preferred: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or similar certification • Preferred: Experience supporting multiple Agile teams • Preferred: Experience with software development lifecycle (SDLC) and DevOps practices • Preferred: Experience with Azure DevOps reporting and delivery metrics • Preferred: Experience leading teams through process improvement or organizational change initiatives • Preferred: Experience using data and delivery metrics to drive continuous improvement

🏖️ Benefits

• A rewarding career helping others • Fun and engaging work environment built on team unity • Job satisfaction knowing you make a difference in the work you do and lives we serve • Professional training to help advance your skills for career development • Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Profit-sharing for employees in good standing • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance • Remote/hybrid work option • Employer does not provide visa sponsorship or STEM OPT extensions

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