Banking Service Technician – ATMs

🔥 2 minutes ago

🏖️ New Jersey – Remote

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💵 $25 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Convergint

Convergint

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Respond to, diagnose, and resolve field service issues for service customers • Install equipment and service existing customers by responding to service calls • Install, repair, rebuild, and service remote drive-up systems and related audio/video equipment • Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-specific systems • Install, program, test, repair, and service drive-up, locksmith, and electronic systems • Repair or replace damaged components of remote units • Troubleshoot, repair, and replace remote, audio, and video equipment components • Install, configure, and support network systems and equipment for assigned projects • Perform preventative maintenance • Mentor less experienced staff • Handle moderately complex installations such as alert systems • Install new units, complete final connections, test systems, and provide training • Respond promptly to customer service, maintenance, emergency, and after-hours calls • Identify project challenges and assist with strategies to minimize cost and schedule deviations • Inspect completed work for specifications, requirements, and manufacturer compliance • Clean, maintain, adjust, calibrate, and service equipment • Communicate with team members to improve operations • Advise management on customer satisfaction, product performance, installation techniques, standards, and product improvements • Maintain a professional image and perform other assigned duties

🎯 Requirements

• Full-time availability • Skilled in at least one specialization: locksmith, drive up, or electronic • Competency in lock work and forced opening of safes and safe deposit boxes • Knowledge of maintenance and repair of drive-up systems • Additional alarm and CCTV knowledge • Strong troubleshooting skills for malfunctioning equipment or software systems • Ability to install, program, test, repair, and service banking systems and equipment • Ability to install, configure, and support network systems and equipment • Ability to perform preventative maintenance • Ability to respond to customer service, scheduled maintenance, emergency, and after-hours service calls • Ability to work in accordance with state and local regulations, best practices, and health and safety policies • Ability to inspect completed work for compliance with specifications and manufacturer requirements • Valid driver's license; CDL is not required

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave

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