Banking Specialist III

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Act as Convergint’s customer service provider and ensure customer satisfaction • Take ownership of onsite projects, including safety, quality, and performance • Install, program, test, troubleshoot, repair, and service security, intrusion, video, and life safety systems and equipment • Provide technical support and customer training • Interpret blueprints, schematics, manuals, wiring diagrams, and specifications • Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions • Write routine system programs and troubleshoot malfunctioning equipment or software • Provide custom systems integrations, systems upgrade planning and execution, systems audits, consultation, and database management as needed • Install, configure, and support network systems and equipment as needed • Consult engineering personnel to resolve unusual system operation, maintenance, and warranty issues • Comply with federal, state, and local regulations and company health and safety policies • Advise management on customer satisfaction, product performance, installation techniques and standards, and product improvements • Assist with customer presentations and new business development activities • Execute technical aspects of multiple projects, including programming, graphics development, startup, certification testing, customer training, close-out documentation, and ongoing technical support • Coordinate with the Service Supervisor, Field Project Manager, and/or Service Coordinator on projects • Identify project risks and help develop strategies to minimize impacts and control cost and deadline deviations • Perform other requested or required duties

🎯 Requirements

• Massachusetts D License and/or S License • Solid technical skills and experience in electronic security and intrusion systems • Solid programming skills and proven ability to troubleshoot problems and identify solutions • Ability to work independently with minimal supervision • Solid mechanical and electrical aptitude • Ability to use hand and power tools, including drills, screwdrivers, wire strippers, hacksaws, and crimpers • Ability to read blueprints and drawings • Solid math skills, including calculating area, velocity, resistance, and voltage where applicable • Strong verbal, written, and interpersonal communication skills • Solid organizational skills and ability to handle multiple projects simultaneously • Advanced computer skills, including familiarity with Microsoft Outlook, Word, and Excel • Proficiency in other relevant applications • Valid driver’s license with a clean driving record • Ability to travel locally to jobsites regularly • Minimal overnight travel may be required

🏖️ Benefits

• Company Holidays and Paid Time Off • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life Insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition Reimbursement • Competitive Salary and Compensation Plan • Corporate Social Responsibility Day