Electronic Service Technician

🔥 2 minutes ago

🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

🔐 Security

🤝 B2B

🏢 Enterprise

Security • B2B • Enterprise

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Service and support existing customers by responding to service calls • Carry out Customer Support Programs and small projects business • Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software • Analyze repair requirements and provides customer with appropriate solutions • Complete necessary repairs and replacements as needed • May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation • Execute all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures • Work closely with other specialists to cross-train on servicing existing customers

🎯 Requirements

• High School/GED or equivalent experience • 1-3 years servicing, integrating, and programming video, alarm and access control systems • Specific product experience a plus but not required. • Exceptional customer focus and ability to work under pressure • Solid technical skills and/or experience related to electronic security systems • Some programming skills and proven ability to troubleshoot problems and look for solutions • Must be a self-starter and work well with direct supervision • A valid driver’s license with a clean driving record • Ability to travel locally to jobsites on a regular basis

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave