Senior Product Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $145k - $185k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Conversica

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 $25M Series E on 2022-04

Artificial Intelligence • B2B • SaaS

Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.

📋 Description

• Conduct customer discovery interviews and market research to identify customer needs, pain points, and market opportunities. • Help shape product strategy and priorities in alignment with company objectives. • Translate customer and market insights into clear product requirements, functional specifications, and user stories. • Prioritize product initiatives based on customer value, business impact, strategic alignment, and technical feasibility. • Bring customer insights and market perspectives into roadmap and product-planning discussions. • Partner closely with Engineering throughout the product development lifecycle. • Provide clear context, requirements, and success criteria for new product capabilities. • Work through product questions and tradeoffs with technical and cross-functional stakeholders. • Drive alignment across Product, Engineering, Sales, and Customer Success. • Support roadmap planning, feature prioritization, and product decision-making. • Develop clear product positioning, messaging, and value propositions. • Partner with Sales, Customer Success, and Marketing to plan and execute product launches. • Create sales enablement materials, competitive insights, and internal product education. • Ensure customer-facing teams understand new product capabilities, their intended value, and how to position them effectively. • Contribute product content and product demonstrations to support launches and customer education. • Gather feedback following launches to inform adoption efforts and future product improvements. • Serve as a strong voice of the customer across the organization. • Build trusted relationships with Product, Engineering, Sales, Customer Success, Marketing, and executive leadership. • Influence product decisions through customer feedback, market knowledge, business context, and data. • Communicate product direction and decisions clearly to both technical and nontechnical audiences.

🎯 Requirements

• 5+ years of product management experience in a B2B SaaS environment. • Experience owning products or major product initiatives from customer discovery through launch. • Strong experience partnering closely with Engineering teams. • Demonstrated ability to gather customer insights and translate them into clear product requirements and decisions. • Experience writing product requirements, functional specifications, user stories, or similar product documentation. • Experience contributing to product positioning, launches, or other outbound product activities. • Excellent written and verbal communication skills. • Experience working cross-functionally with Engineering, Sales, Customer Success, Marketing, and product leadership. • Ability to operate independently and effectively in a fast-paced, evolving environment.

🏖️ Benefits

• medical, dental, and vision coverage • flexible paid time off • paid company holidays • 401(k) plan