Senior Revenue Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Conversica

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 $25M Series E on 2022-04

Artificial Intelligence • B2B • SaaS

Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.

📋 Description

• Act as the primary Salesforce and CPQ admin, executing system changes, implementing configuration updates, and maintaining documentation • Own and evolve the Revenue Operations dashboard, surfacing key insights to Sales and Executive teams around pipeline, bookings, churn, and net ARR performance • Support the weekly Revenue Growth Call through reporting, dashboard maintenance, data analysis, and preparation of recurring business metrics. • Build and maintain recurring and ad-hoc reports for the CFO and CRO, including ARR forecasts and performance summaries like those used in board and FP&A presentations • Partner with our Senior Deal Desk Specialist to: Streamline quote processing and CPQ configurations, improve quote templates, DocuSign formatting, and sales order accuracy, and ensure end-to-end data consistency from quote to billing to revenue recognition • Intake and triage GTM systems-related requests across the Sales, CS, and Finance orgs • Identify and resolve Salesforce/CPQ issues and lead continuous improvement initiatives, including error reduction, automation, and documentation • Support upcoming CPQ upgrade or system transition planning and implementation • Maintain high standards of data integrity across all GTM systems

🎯 Requirements

• 5–7+ years of experience in Revenue Operations, Sales Systems, or Salesforce administration in a B2B SaaS environment • Salesforce Admin Certification required; Salesforce App Builder or CPQ Specialist certification a plus • Experience with Salesforce CPQ, quoting workflows, and revenue operations processes. • Demonstrated experience supporting executive stakeholders and partnering cross-functionally • Experience with GTM tool stack (e.g., ZoomInfo, Marketo, Zendesk, RingLead) • Proven ability to work independently and take ownership of technical execution • Strong analytical and reporting skills, including experience managing executive-facing dashboards and ARR reports • Excellent verbal and written communication skills, with the ability to translate complex data into actionable insights • Bonus: Exposure to backend development (e.g., Apex), workflow automation, or scripting for Salesforce configuration

🏖️ Benefits

• flexible PTO and paid holidays • comprehensive medical, dental, and vision coverage • a 401(k) plan • equity grant eligibility • a remote-first, collaborative work environment