Migration Specialist

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Kit (formerly ConvertKit)

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

🛍️ eCommerce

☁️ SaaS

💰 Seed Round on 2020-11

Marketing • eCommerce • SaaS

Kit (formerly ConvertKit) is the email-first operating system designed specifically for creators who want to build a valuable and purposeful business. It provides tools for managing email marketing, automating customer journeys, and integrating with other platforms, enabling users like authors, bloggers, and YouTubers to engage deeply with their audience and efficiently run their businesses. Kit focuses on fostering relationships and enhancing the impact of creators’ work beyond just monetary gains by offering features like personalized content recommendations, landing pages, and sales automation.

📋 Description

• Complete onboarding curriculum in Notion and learn Kit’s product ecosystem • Use Arrows, Slack, HubSpot, and other tools • Review migration SOPs and reference documentation • Migrate new Kit customers onto the Kit platform • Complete CSV imports, form and landing-page rebuilds, and automation recreation • Manage migrations including visual automations, sequences, email templates, integrations, and warm-up plans • Collaborate with the Implementations Team, Migration Admins, other Migration Specialists, and Customer Support • Communicate with creators through written and verbal channels, including Zoom and Loom walkthroughs • Manage multiple concurrent client projects and individual timelines • Flag unresponsive creators, at-risk timelines, and scope creep • Ensure data mapping accuracy, deliverability, and QA throughout migrations

🎯 Requirements

• Working knowledge of Kit’s Visual Automation builder, forms/landing pages, tagging, sequences, and API v4 basics • CSV data handling and subscriber/tag mapping across source platforms • Deliverability fundamentals, including domain authentication, send-history review, and warm-up planning • Clear written and verbal communication with creators • Comfort using Zoom and Loom for walkthroughs • Familiarity with multiple ESP platforms, including Kajabi, Beehiiv, ActiveCampaign, Flodesk, Substack, GoHighLevel, Klaviyo, Mailchimp, or Infusionsoft/Keap • Comfort working asynchronously across Arrows, Slack, and email • Prior experience with email marketing platform migrations or technical onboarding • Experience managing multiple concurrent client projects with individual timelines • Background supporting technically complex accounts with multiple integrations, custom automations, or large lists • Experience working directly with creators or small businesses on customer-facing technical work • Comfort with project-based/contract work and invoicing • Proactive, detail-oriented, empathetic, reliable, and self-managing approach • Ability to manage concurrent projects without heavy day-to-day oversight • Ability to set and hold deadlines with non-technical or unresponsive customers • Consistent availability for milestone-based project work

🏖️ Benefits

• 100% remote work • Flexible asynchronous work environment • Project-based contract work • Part-time schedule • Six-month contractor position • Compensation based on completed migrations, averaging $150–$800 per migration • Work with creators from all over the world